Network Status Updates
Updates from the Support team at Etheric
(RESOLVED) BS61/BS64 Hollister towers are restored
Clients should be back online
BS61/64 is offline (Hollister)
Engineering is investigating. ETR pending
BS09 La Honda offline
Engineering is investigating. ETR pending
(RESOLVED) BS27 Blue Oaks tower restored
Clients should be back online
(DOWN) BS27 Blue Oaks tower offline
Engineering is investigating. ETR pending
BS28 (Resolved) Ormsby Cutoff (Watsonville, Gilroy)
Clients should be back online
Scheduled Maintenance
No maintenance events scheduled
There is currently no maintenance scheduled.
Contacting Support
Etheric Support is available 24/7 by phone at 650-980-4014 or by filling out this form.
Your IP Address
3.138.33.178
Troubleshooting Checklist
Lost Connection
- Locate your POE (Power Over Ethernet) device and confirm it has power.
- Locate your router and confirm it has power.
- Make sure all Ethernet cables are securely connected as shown:
- Outside cable to POE port.
- POE LAN port to Router LAN port.
- If the problem persists, reboot the router (disconnect from the power source for 30 seconds, then reconnect)
- If still no connection – please fill out a ticket below or give us a call – a technician will be happy to assist you.
Slow Connection
- Check equipment connectivity.
- Run a speed test and note results.
- Contact us for further testing.
For real-time updates follow @EthericNetworks on Twitter.
Support Ticket