We’re excited to provide high-quality internet service in Morgan Hill, CA, using a reliable hybrid network that combines fixed wireless and fiber technologies. This means we can cater to both urban and rural communities, ensuring high-speed connectivity.
Our professional installation process is quick, and we ensure 99.997% uptime, so you won’t have to worry about interruptions. Plus, we offer various services tailored to meet your needs, from business continuity solutions to temporary connections for events. Want to discover all the great features we provide? We look forward to sharing more about our services with you.
Coverage Area
At Etheric Networks, we pride ourselves on our extensive coverage area that spans 10 counties across the San Francisco Bay Area. This expansive reach allows us to serve a diverse range of customers, including residential homes, businesses, and government entities in both urban and underserved rural areas.
From the bustling streets of San Francisco and San Jose to the tranquil hills of Morgan Hill, we’re committed to making high-speed internet accessible to everyone. Our gigabit speed service is now available in San Juan Bautista, extending our reach to more communities in need of reliable connectivity.
Our hybrid network infrastructure combines fixed wireless and fiber technologies, making it possible to deliver reliable connectivity even in hard-to-reach locations.
Whether you’re in a remote neighborhood or near waterfront properties, we’re constantly working to ensure that you have the internet service you need.
As we continue to grow, we’re excited to expand our coverage area even further, guaranteeing that more communities can experience the benefits of our high-speed internet services.
We believe that everyone deserves access to fast, reliable internet, and we’re dedicated to bridging the digital divide in the Bay Area. If you’re curious about our coverage in Morgan Hill or nearby areas, don’t hesitate to reach out!
Other Services We Offer
Expanding our coverage is just one part of what we do; we also offer a variety of services designed to meet the unique needs of our customers.
For instance, we provide temporary high-speed internet connections for construction sites and events. This flexibility allows us to deliver fast, reliable service wherever it’s needed, whether it’s a job site or a major conference. Our temporary bandwidth service offers options ranging from 10 Mbps to 1 Gbps, with the flexibility to adjust service duration for days, weeks, or months.
In addition to our standard internet offerings, we’ve specialized services like business continuity solutions, ensuring that you stay connected even during unexpected disruptions.
Our marina and waterfront connectivity options cater to boats and piers, providing tailored solutions for those unique environments.
We also understand the needs of mobile home communities and RV parks, offering high-speed internet to enhance the living experience for residents.
With Etheric Voice, we provide virtual phone solutions that grow with your business requirements.
Our advanced network services, including cloud-managed solutions, ease IT management burdens and improve user experiences.
Whatever your connectivity needs, we’re here to provide a tailored service that works for you. Let’s work together to find the best solution for your internet needs!
Why Choose Etheric Networks as Your Internet Provider in Morgan Hill, CA
Many customers find that choosing Etheric Networks means opting for a reliable partner in their internet connectivity needs. We pride ourselves on our unique hybrid approach, combining fixed wireless and fiber technologies to deliver high-speed internet even in hard-to-reach areas.
Our extensive coverage spans ten counties in the San Francisco Bay Area, guaranteeing that both urban and rural communities have access to dependable service. With our Gigabit speeds via radio waves, we offer an ultra-fast private network linked to a dark fiber backbone, providing symmetric service and low latency.
What sets us apart is our commitment to reliability, boasting a 99.997% uptime guarantee. Our local presence allows us to understand the specific needs of our communities, and we’re always ready to provide 24/7 customer support.
We also ensure a swift deployment process, getting you connected faster than many traditional providers can.
Moreover, we respect your privacy and security, never selling your data while offering robust, secure networks for businesses. Our flexibility means we can scale services as your needs change, whether for permanent installations or temporary solutions for events and construction sites.
When you choose Etheric Networks, you’re not just getting internet access; you’re gaining a partner dedicated to enhancing your connectivity experience.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
When we start the installation process for your internet service, we typically conduct a free site survey to assess service availability. This survey helps us evaluate line-of-sight, potential obstructions, and the best placement for equipment.
Once we confirm that service is available, we schedule a professional installation with one of our skilled technicians.
The installation usually takes about 2-3 hours. On the day of installation, our technician will arrive with high-grade radio equipment and antennas, which we’ll set up at your location.
To ensure peak performance, we may need access to your roof for proper equipment placement. We use non-penetrating mounts and weatherproofing techniques to protect your property and maintain its integrity during the installation.
While we provide all the necessary equipment for the internet connection, we ask that you provide your own router, as we don’t service or supply routers.
Throughout the process, we’ll communicate with you to ensure everything meets your needs and expectations.
Once installed, we’ll test the connection to confirm everything is up and running smoothly, so you can start enjoying your new internet service right away!
Local Attractions in Morgan Hill, CA
Morgan Hill, benefiting from Etheric Business Fiber, is a picturesque city in Santa Clara Valley. Known as one of the last vestiges of “old California,” it maintains a charming small-town atmosphere despite its proximity to Silicon Valley.
The city is famous for its wineries and award-winning Mushroom Mardi Gras Festival. Outdoor enthusiasts flock to nearby Henry W. Coe State Park, the largest state park in Northern California. Morgan Hill’s commitment to smart growth has preserved its agricultural heritage while fostering a thriving business community, making it an ideal blend of rural charm and modern amenities.
Get Etheric Internet Today
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Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute?
– Press the Windows key + R to open the Run window.
– Enter cmd and press Enter to open a Command Prompt.
– Enter tracert, a space, then the IP address or web address for the destination site (for example: tracert www.google.com).
– Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
- The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
- If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
- Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
- Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
- Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
www.speedtest.net
www.speedof.me
www.fast.com
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button.
https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Thanks for your help and patience.