If you’re looking for a reliable internet provider in Menlo Park, CA, we’re an excellent choice. We offer high-speed connectivity through a unique hybrid of fixed wireless and fiber technologies, covering 10 counties in the San Francisco Bay Area.
You’ll enjoy symmetrical speeds, low latency, and a 99.997% uptime guarantee. We provide tailored solutions for both residential and enterprise customers, with 24/7 local support. We’re committed to serving hard-to-reach locations and underserved communities.
Beyond the Internet, we offer enterprise-level private links, fiber-optic solutions, and virtual phone systems. Discover how we can elevate your connectivity experience in Menlo Park with our advanced business solutions and higher-end services, which are perfect for this tech-savvy community.
Coverage Area
Our coverage area spans 10 counties in the San Francisco Bay Area and extends far beyond Menlo Park.
Our Menlo Park internet service as part of a broader network that includes major cities like San Francisco, San Jose, and Oakland. Our unique hybrid approach, combining fixed wireless and fiber technologies, allows us to reach areas where traditional providers can’t.
One of the key coverage benefits you’ll enjoy is access to high-speed internet in hard-to-reach locations.
Whether you’re in a remote hill area or on a waterfront property, we can likely provide service. We’re continually expanding our coverage, adding new areas each year.
This means that even if you’re in an underserved community, you might soon have access to our reliable, high-speed internet options.
Other Services We Offer
While we’re known for our broad coverage area, you’ll find we offer much more than just internet connectivity.
Our range of services extends beyond traditional ISP offerings, providing high-speed solutions tailored to various needs.
For businesses, we offer Etheric Gigabit, delivering enterprise-level private links with speeds up to 20 Gbps.
We also provide Etheric Fiber for extensive fiber-optic solutions and Etheric Voice for scalable virtual phone systems.
If you’re managing construction sites or events, you can benefit from our temporary, customized connectivity options.
Our specialized services include business continuity solutions, marina and waterfront connectivity, and internet for mobile homes and RV parks.
These offerings demonstrate our commitment to providing versatile, high-speed solutions across diverse environments, ensuring you have access to reliable internet regardless of your location or specific needs.
Why Choose Etheric Networks
Thanks to our unique hybrid technology approach and commitment to serving underserved areas, we stand out as a top choice for internet service in Menlo Park, CA. You’ll benefit from our combination of fixed wireless and fiber technologies, which delivers high-speed internet to locations where traditional providers fall short.
With a strong focus on customer satisfaction, we offer 24/7 local support and a deep understanding of the Bay Area’s terrain and connectivity challenges.
Network reliability is a top priority, with a 99.997% uptime guarantee and redundant systems to guarantee consistent service. You’ll appreciate our symmetrical speeds, low latency, and flexible solutions tailored to your needs.
Whether you’re a residential customer or a business seeking enterprise-level connectivity, we provide the speed, reliability, and local expertise to keep you connected in Menlo Park.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
Getting set up with our internet service in Menlo Park is a straightforward process. It begins with a free site survey to determine service availability and ideal equipment placement. During this survey, our technicians will check for line-of-sight and potential obstructions.
Once approved, you’ll schedule your equipment installation. Our professionals will install a high-grade radio and antenna at your location, typically on the roof or exterior wall. We’ll also set up a Power over Ethernet (PoE) device to power the equipment.
The installation usually takes 2-3 hours.
You’ll need to provide your own router, as we don’t supply or service these devices. After installation, you’ll be ready to enjoy high-speed internet.
Local Attractions in Menlo Park, CA
In Menlo Park, amidst the vibrant tech landscape and picturesque neighborhoods, you’ll find a wealth of local attractions to explore. From casual to fine dining, you can indulge in various local eateries that offer a rich culinary experience.
Visit downtown Menlo Park to discover unique shops and enjoy the bustling atmosphere.
If outdoor activities are your preference, Menlo Park offers plenty of parks and trails for walking, biking, and hiking. The renowned Stanford University, located just nearby, provides additional cultural and recreational opportunities, including visiting its beautiful campus or attending a sports event.
With its blend of local dining and outdoor activities, Menlo Park offers something for everyone. Explore the vibrant community and enjoy the diverse experiences it has to offer.
Get Etheric Internet Today
Experience Lightning-Fast Internet Today!
Unlock blazing speeds and unparalleled reliability with us.
Don’t settle for slow connections – upgrade to Menlo Park’s premier internet provider now.
Visit our website to schedule your free site survey and join thousands of satisfied Bay Area customers.
Elevate your online experience with us – where speed meets service.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute?
– Press the Windows key + R to open the Run window.
– Enter cmd and press Enter to open a Command Prompt.
– Enter tracert, a space, then the IP address or web address for the destination site (for example: tracert www.google.com).
– Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
- The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
- If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
- Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
- Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
- Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
www.speedtest.net
www.speedof.me
www.fast.com
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button.
https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Thanks for your help and patience.