We’re Etheric Networks, your local internet provider in Los Gatos, CA, offering unique hybrid network solutions that combine fixed wireless and fiber technology. Our coverage reaches areas other providers can’t access, including remote hillside properties and hard-to-reach neighborhoods. We provide high-speed internet up to 2 Gbps, with residential plans starting at $79/month and same-week installation.
Our 24/7 local support team guarantees you’re always connected, and we’re proud to serve thousands of satisfied Bay Area customers. As a locally owned company, we grasp Los Gatos’s terrain challenges and deliver tailored solutions that keep you connected. There’s much more to discover about our extensive services and community commitment.
Coverage Area
Our unique hybrid network infrastructure allows us to reach locations that traditional providers often can’t serve.
We’ve specifically designed our coverage to support underserved areas, including remote hillside properties and hard-to-reach neighborhoods throughout Los Gatos and surrounding communities.
By combining fixed wireless technology with our fiber optic backbone, we’re able to deliver high-speed connectivity where trenching for standard cable isn’t practical.
We’re continuously expanding our coverage area each year, making certain more Los Gatos residents can enjoy our reliable internet service.
Our network’s design guarantees excellent connectivity even in areas where traditional ISPs struggle to maintain consistent service.
If you’re unsure about service availability at your location, we’ll gladly conduct a free site survey to check your coverage options.
Other Services we offer
For construction projects, we provide temporary connectivity that gets your job site up and running quickly. Our flexible terms and rapid deployment make us the go-to choice for builders who can’t wait weeks for traditional installation.
We also excel at delivering high-speed internet for events, trade shows, and conferences, with speeds up to 2 Gbps!
Need connectivity for boats or waterfront properties? Our custom marina solutions have you covered.
We’ve also developed specific packages for mobile home communities and RV parks, ensuring everyone stays connected.
For businesses, we offer extensive voice services, cloud-managed solutions, and business continuity planning to keep operations running smoothly.
Our backup internet connections and disaster recovery solutions provide peace of mind when you need it most.
Whether you’re hosting a weekend festival or managing a year-round enterprise, we’ve got the specialized solutions to meet your unique connectivity needs.
Why Choose Etheric Networks
We stand out from other providers because we’ve invested in cutting-edge technology advancements that combine fixed wireless and fiber solutions. This hybrid approach allows us to reach areas other ISPs can’t serve, while delivering the speeds you need. Our commitment to customer satisfaction shows in our 24/7 local support team and transparent pricing policies.
What really sets us apart is our flexibility and rapid deployment capabilities. We can have you connected in days, not weeks, and we’ll never sell your data to third parties.
As a locally owned company, we recognize the unique challenges of Los Gatos terrain and weather conditions. We’ve engineered our network to stay operational during power outages, and our dedicated field teams are always ready to respond to service needs.
Plus, our environmentally conscious practices mean you’re choosing a provider who cares about our community’s future.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Installation Process
Getting your Etheric Networks service up and running starts with a free site survey of your Los Gatos property. During this survey, we’ll check for line-of-sight requirements and determine the best placement for your equipment to guarantee the strongest possible connection.
Once we’ve confirmed service availability, you’ll experience the installation benefits of working with our skilled technicians. Our professional installation team brings years of technician expertise to every job, typically completing the setup in just 2-3 hours.
We’ll mount high-grade radio and antenna equipment at the prime location on your property, using non-penetrating mounts to protect your home’s integrity.
We’ll power your equipment using a Power over Ethernet (PoE) device, assuring a clean and efficient installation. While we don’t provide routers, we’ll connect everything to your existing network equipment and verify that your service is working perfectly before we leave.
Our team will also walk you through the basics of your new connection and answer any questions you might have. With our careful attention to weatherproofing and proper mounting, you can trust that your installation will stand the test of time.
Local Attractions in Los Gatos, CA
Downtown Los Gatos is a hub for dining and shopping, offering a variety of cuisines and boutiques.
Art enthusiasts can enjoy visiting local art galleries like the Museum of Art, while history buffs can explore historical landmarks such as the Old Town Los Gatos Historic District.
The town also hosts various local events throughout the year, including the Los Gatos Farmers’ Market and the Los Gatos Festival.
Whether you’re a resident or just visiting, Los Gatos has a lot to offer beyond its tech scene, making it a wonderful place to explore and enjoy.
Visit Los Gatos and discover its charm for yourself. With Etheric Networks, stay connected wherever you’re in the town.
Get Etheric Internet Today
Experience Lightning-Fast Internet in Los Gatos Today
Ready for reliable, high-speed internet? Contact Etheric Networks today – call 650-472-5082 or submit an online inquiry to schedule your free site survey.
With same-week installation available and residential plans starting at $79/month, you can join thousands of satisfied Bay Area customers enjoying speeds up to 2 Gbps.
Don’t wait for better internet – take action now and transform your online experience with Silicon Valley’s trusted local provider.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute?
– Press the Windows key + R to open the Run window.
– Enter cmd and press Enter to open a Command Prompt.
– Enter tracert, a space, then the IP address or web address for the destination site (for example: tracert www.google.com).
– Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
- The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
- If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
- Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
- Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
- Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
www.speedtest.net
www.speedof.me
www.fast.com
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button.
https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Thanks for your help and patience.