Etheric in The News

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Common Questions Answered!

Is there a contract, and what are the terms?
Yes. Our standard contract is for 24 months.

Can I cancel if I no longer need or want the service?
Yes. You can cancel your contract, however an early termination fee applies.

I am a renter, do you have any shorter contract terms?
Yes. Renters with a 1-year lease are eligible for a 12-month contract.

Can I use your service for videos, games and movies?
Yes. Our service supports all of these activities.

Do I need to provide any equipment?
Yes. Customers need to provide a WIFI Router. We can tell you exactly what to buy. We do not work with modems or any other service provider’s equipment.

Do you offer any Senior Citizen discounts?
Yes. For clients 65 and over we offer free installation on the 24 month contract
and a $9/mo discount on any service plan.

The Shore Pricing

Full Duplex, Low-Latency Primary or Backup Links

Price is per month

Price is per month

Emergency Broadband Benefit Program (EBBP)

Etheric Networks is participating in the Federal Emergency Broadband Benefit Program (EBBP), which will provide a discount of $50 per month to eligible consumers for broadband services.

WHO IS ELIGIBLE
Households can qualify for the EBB Program by showing that at least one member meets one of the following criteria:

• Qualifies for the FCC’s Lifeline program, including Medicaid and SNAP
• Approved for a free or reduced price school breakfast/lunch program
• Experienced substantial documented loss of income since February 29, 2020
• Received a federal Pell grant in the current award year
• Qualifies for a participating provider’s existing low-income or COVID-19 relief program, subject to FCC approval of that provider’s eligibility process.

EBBP is managed by Universal Service Administrative Company (USAC). Etheric cannot process your application directly. Please use the online or mail option to apply.

HOW TO APPLY

Existing Etheric Customers

Visit GetEmergencyBroadband.org and confirm that you qualify
Apply for the program directly with USAC, either online or by mail
Once approved, fill out the EBB form, including your Account Number.
We will contact you to confirm that the discount is being applied to your account.

New Etheric Customers

Visit GetEmergencyBroadband.org and confirm that you qualify
Apply for the program directly with USAC, either online or by mail
Once approved, fill out the EBB form, checking New Customer.
We will contact you to confirm if service is available to your household.

If you need help completing your application, please contact:

Emergency Broadband Support Center
(833) 511-0311 | 6am – 6pm PT | EBBHelp@usac.org

PLEASE NOTE: The EBBP is a temporary program and will end when the fund runs out of money or six months after the Department of Health and Human Services declares an end to the COVID-19 health emergency, whichever is sooner.

Link to EBB Form

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Call Sales

(650)-679-7295

We serve the San Francisco Bay Area only at this time
Line of sight is required*
Fill out the form to check availability

Call Sales

(650)-980-4011

*Line of sight means a clear view from your rooftop to one of our towers.

Call Sales

(650)-980-4010

*Line of sight means a clear view from your rooftop to one of our towers.

Fill out the form to check availability

Line of sight is required*

Call Sales

(650)-980-4010

*Line of sight means a clear view from your rooftop to one of our towers.

Fill out the form to check availability

Line of sight is required*

Call Sales

(650)-980-4010

*Line of sight means a clear view from your rooftop to one of our towers.