Management Team

Alexander Hagen
President / CEO and founder
Mr. Hagen has been working in technology since 1984. His tenures included Berkeley Networks. Fore Systems and as a ResearchManager for DoCoMo Communications Laboratories.
He has authored several patents related to wireless communications, and has been CEO of Etheric Networks since its founding in 2003. His original ARRA application, the “Great Valley Ring,” was put on the governors list of projects.

David Bigge
GM (General Manager / VP Engineering)
An Etheric employee since 2012, David draws on operational experience from the U.S. Navy, where he served as an Electronic Technician, Data Systems Technician and Nuclear Reactor Operator.
In the private sector David has been a part of two successful startups and is experienced in executive management, sales and strategic planning. With over 20 years of experience in Engineering design/implementation and management, David is extremely passionate about providing communications solutions to our businesses and residential communities.

Lance Kelly
VP of Sales
Lance has 27 years of residential and business direct to consumer sales. Lance has spearheaded many local community build out projects to bring high speed internet service to Northern California Communities. The topography and natural beauty of California creates some unique challenges; Lance is an expert at designing solutions to deliver fast reliable broadband to homes and businesses.

Quintin Zhao
Director of Engineering and Software Development
Quintin has over 20 years of experience in the networking/data communication industry among various senior and principal engineering roles at Huawei, Cisco, and Ericsson. Quintin is the lead inventor for over 20 patents in areas such as routing, NFV, SDN, VPN, and MPLS, and he is the lead author for over a dozen Internet Engineering Task Force (IETF) standards including RFC6006, RFC7307, and RFC7715. Quintin has a Master of Computer Science degree from Iowa State University. Read More >>

Manuel Figueroa
Executive Chief of Staff

Shannon Jolin
Director of Field Operations and Construction
Shannon joined Etheric in 2016 and leads the Etheric Field Engineering and Construction Team. Shannon also has a strong operational background from the U.S. Navy and served as a Machinist Mate and Radioman before working on communication projects for Chevron. Shannon has a proven track record in the communication industry in both safety and construction efficiency. Shannon has extensive experience in fixed wireless system design, planning and implementation. Additionally, Shannon has extensive experience operating heavy equipment related to the deployment of fiber optic outside plant systems.

Linda Conover
Finance Manager
We are Locally Owned
As a local business, we know what it’s like to start small. Having a secure and dedicated connection is essential
to your home or office. Our solutions are designed with you in mind; whether you have a home office,
business or telecommute; we have a service plan for you.
We Are Heavily Invested
We are invested heavily in our technology and resilient network we have created. We use the latest technology and follow industry practices to ensure we deliver the highest-quality connectivity solutions for each and every customer. Part of this is the broad peering agreements we have in place with local providers, allowing us to offer optimal routing.
Etheric Networks is driven to apply innovation in high-speed Internet delivery. Our experienced engineers form the core of Etheric, and we are focused on overcoming any obstacle we encounter. We are passionate about our core values, beliefs and creating and an environment where people are encouraged and supported.
Etheric Networks was founded in the San Francisco Bay Area focusing on delivering top-tier technical Internet to the most demanding population in the world. The Bay Area’s unique topology presents challenges to Internet delivery.
Etheric Networks has invested over a decade in mastering the techniques for providing service to this community.
Committed to Net Neutrality and the rights of our clients
Committed to You
A team committed to providing service by listening to customer feedback and responding appropriately and efficiently. We are passionate, accountable and local. We believe there is much more to an Internet company than delivering cost-effective Internet solutions.
Without our clients, we don’t exist.
Our Mission to You
We appreciate the trust you have placed in Etheric Networks to provide services that play such a vital role in your day-to-day life. Whether you are using us for Business or Home Internet, it is a commitment we take seriously.