We’re Etheric Networks, your local internet provider in Los Gatos, CA, offering unique hybrid network solutions that combine fixed wireless and fiber technology. Our coverage reaches areas other providers can’t access, including remote hillside properties and hard-to-reach neighborhoods. We provide high-speed internet up to 2 Gbps, with residential plans starting at $79/month and same-week installation.
Our 24/7 local support team guarantees you’re always connected, and we’re proud to serve thousands of satisfied Bay Area customers. As a locally owned company, we grasp Los Gatos’s terrain challenges and deliver tailored solutions that keep you connected. There’s much more to discover about our extensive services and community commitment.
Coverage Area
Our unique hybrid network infrastructure allows us to reach locations that traditional providers often can’t serve.
We’ve specifically designed our coverage to support underserved areas, including remote hillside properties and hard-to-reach neighborhoods throughout Los Gatos and surrounding communities.
By combining fixed wireless technology with our fiber optic backbone, we’re able to deliver high-speed connectivity where trenching for standard cable isn’t practical.
We’re continuously expanding our coverage area each year, making certain more Los Gatos residents can enjoy our reliable internet service.
Our network’s design guarantees excellent connectivity even in areas where traditional ISPs struggle to maintain consistent service.
If you’re unsure about service availability at your location, we’ll gladly conduct a free site survey to check your coverage options.
Other Services we offer
For construction projects, we provide temporary connectivity that gets your job site up and running quickly. Our flexible terms and rapid deployment make us the go-to choice for builders who can’t wait weeks for traditional installation.
Need connectivity for boats or waterfront properties? Our custom marina solutions have you covered.
We’ve also developed specific packages for mobile home communities and RV parks, ensuring everyone stays connected.
For businesses, we offer extensive voice services, cloud-managed solutions, and business continuity planning to keep operations running smoothly.
Our backup internet connections and disaster recovery solutions provide peace of mind when you need it most.
Whether you’re hosting a weekend festival or managing a year-round enterprise, we’ve got the specialized solutions to meet your unique connectivity needs.
Why Choose Etheric Networks
We stand out from other providers because we’ve invested in cutting-edge technology advancements that combine fixed wireless and fiber solutions. This hybrid approach allows us to reach areas other ISPs can’t serve, while delivering the speeds you need. Our commitment to customer satisfaction shows in our 24/7 local support team and transparent pricing policies.
What really sets us apart is our flexibility and rapid deployment capabilities. We can have you connected in days, not weeks, and we’ll never sell your data to third parties.
As a locally owned company, we recognize the unique challenges of Los Gatos terrain and weather conditions. We’ve engineered our network to stay operational during power outages, and our dedicated field teams are always ready to respond to service needs.
Plus, our environmentally conscious practices mean you’re choosing a provider who cares about our community’s future.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Getting your Etheric Networks service up and running starts with a free site survey of your Los Gatos property. During this survey, we’ll check for line-of-sight requirements and determine the best placement for your equipment to guarantee the strongest possible connection.
Once we’ve confirmed service availability, you’ll experience the installation benefits of working with our skilled technicians. Our professional installation team brings years of technician expertise to every job, typically completing the setup in just 2-3 hours.
We’ll mount high-grade radio and antenna equipment at the prime location on your property, using non-penetrating mounts to protect your home’s integrity.
We’ll power your equipment using a Power over Ethernet (PoE) device, assuring a clean and efficient installation. While we don’t provide routers, we’ll connect everything to your existing network equipment and verify that your service is working perfectly before we leave.
Our team will also walk you through the basics of your new connection and answer any questions you might have. With our careful attention to weatherproofing and proper mounting, you can trust that your installation will stand the test of time.
Local Attractions in Los Gatos, CA
Downtown Los Gatos is a hub for dining and shopping, offering a variety of cuisines and boutiques.
Art enthusiasts can enjoy visiting local art galleries like the Museum of Art, while history buffs can explore historical landmarks such as the Old Town Los Gatos Historic District.
The town also hosts various local events throughout the year, including the Los Gatos Farmers’ Market and the Los Gatos Festival.
Whether you’re a resident or just visiting, Los Gatos has a lot to offer beyond its tech scene, making it a wonderful place to explore and enjoy.
Visit Los Gatos and discover its charm for yourself. With Etheric Networks, stay connected wherever you’re in the town.
Get Etheric Internet Today
Experience Lightning-Fast Internet in Los Gatos Today
Ready for reliable, high-speed internet? Contact Etheric Networks today – call 650-472-5082 or submit an online inquiry to schedule your free site survey.
With same-week installation available and residential plans starting at $79/month, you can join thousands of satisfied Bay Area customers enjoying speeds up to 2 Gbps.
Don’t wait for better internet – take action now and transform your online experience with Silicon Valley’s trusted local provider.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
We’re Etheric Networks, your local internet provider in Millbrae, CA, offering high-speed connectivity up to 2 Gbps with our hybrid network infrastructure. Our robust system reaches even hard-to-reach locations, including remote hillsides and waterfront properties, with a stellar 99.997% uptime guarantee.
We provide symmetrical speeds, 24/7 local support, and professional installation within days. Unlike other providers, we prioritize data privacy and never sell customer information. We serve both residential and business customers with customized solutions and flexible plans.
Discover how our unique approach to connectivity makes a difference in Millbrae.
Coverage Area
Our unique hybrid network infrastructure allows us to reach locations that other providers can’t service effectively.
We’ve specifically designed our coverage to benefit underserved areas, including remote hillsides and waterfront properties that traditional cable or fiber providers often skip. Whether you’re in downtown Millbrae or tucked away in a harder-to-reach neighborhood, we’ve got you covered.
We’re constantly expanding our coverage area to bring more Bay Area residents the internet service they deserve.
Our coverage benefits include fast deployment times, reliable connections, and speeds up to 2 Gbps for residential customers. By combining fixed wireless technology with our fiber optic backbone, we’re able to deliver consistent service even in challenging terrain.
Plus, with our 99.997% uptime guarantee, you can count on staying connected when it matters most.
Other Services we offer
For those unexpected challenges, our business continuity solutions provide peace of mind with reliable backup connections and disaster recovery planning.
We recognize that every business is unique, which is why we offer customized solutions tailored to your specific needs.
Mobile home and RV park services with reliable connections
Our specialized services come with 24/7 support and our signature 99.997% uptime guarantee.
Whether you need a temporary setup for your construction project or a robust backup solution for your business, we’re here to deliver the perfect connection for your situation.
Why Choose Etheric Networks
What sets us apart is our unwavering commitment to customer satisfaction and service reliability. We maintain a remarkable 99.997% uptime guarantee, backed by our 24/7 local support team that’s always ready to help.
Unlike many providers, we don’t sell your data, and we offer symmetrical speeds that guarantee your uploads are just as fast as your downloads.
We understand Millbrae’s unique terrain and connectivity challenges. That’s why we’ve engineered our network to stay operational during power outages, with redundant systems and backup power solutions in place.
Our flexible service options let you scale as your needs change, while our professional installation team guarantees you’re up and running quickly.
When you choose Etheric Networks, you’re partnering with a local company that truly understands your connectivity needs.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Getting started with Etheric Networks’ internet service begins with a free site survey, where our technicians evaluate your location for ideal signal reception and equipment placement.
Our highly trained installation team will work with you to determine the best mounting location for your equipment, guaranteeing peak performance of your internet connection.
We’ve designed our installation process to be efficient and professional, with installation requirements that protect both your property and our equipment.
Our technicians undergo rigorous training to verify they deliver the highest quality service while following all safety protocols.
Most installations take just 2-3 hours to complete!
Professional mounting of radio and antenna equipment with weather-protective measures
Installation of Power over Ethernet (PoE) device for reliable equipment operation
Thorough signal testing and optimization for peak performance
Complete walkthrough of your new service with helpful usage tips
After installation, we’ll verify everything’s working perfectly before we leave.
We recognize that getting connected is important, which is why we pride ourselves on our quick and efficient installation process that gets you up and running with minimal disruption to your day.
Local Attractions in Millbrae, CA
After ensuring reliable internet connectivity with Etheric Networks, we can explore the charms of Millbrae, CA. This picturesque town offers a variety of local attractions that appeal to all interests.
For nature lovers, Millbrae parks are a must-visit. The city boasts several parks that provide tranquil spaces for picnics, walks, and outdoor activities.
For those who enjoy dining out, Millbrae dining options range from fine dining to casual eateries, offering a diverse culinary experience. Investigate Millbrae’s history by visiting the city’s museums and historical landmarks, which provide fascinating insights into its rich past.
Throughout the year, Millbrae hosts various events, including festivals, concerts, and community fairs. These Millbrae events bring the community together and offer a chance to engage with local culture.
If shopping is your interest, Millbrae shopping districts offer a mix of local boutiques and larger retail stores, ensuring there’s something for every shopper.
For outdoor enthusiasts, the numerous Millbrae trails provide perfect routes for hiking, running, and exploring the beautiful scenery surrounding the city.
With Etheric Networks ensuring your connectivity, you can enjoy and discover all that Millbrae has to offer.
Get Etheric Internet Today
Experience Lightning-Fast Internet in Millbrae Today!
Get reliable speeds up to 2 Gbps, professional installation within days, and 24/7 local support.
Join thousands of satisfied Bay Area customers enjoying premium internet service backed by our 99.997% uptime guarantee.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Looking for an internet provider in Hollister, CA? You’ll find high-speed options with Etheric Networks, offering a unique hybrid approach combining fixed wireless and fiber technologies.
While Hollister isn’t explicitly in our service footprint, we’re expanding into underserved areas. We provide custom solutions for various needs, including temporary connectivity for events and construction sites.
With 24/7 local support, low latency ideal for gaming, and flexible plans, we stand out. Our installation process involves a free site survey and professional setup.
To determine if you’re eligible for our service in Hollister, you’ll need to contact us directly. As one of the best providers in this rural area, we’re committed to bringing high-quality internet to underserved communities like Hollister.
Discover more about what sets us apart and how we can meet your internet needs in this expanding rural market.
Coverage Area
Our service footprint spans 10 counties in the San Francisco Bay Area, including major cities like San Francisco, San Jose, and Oakland.
While Hollister isn’t explicitly mentioned in our primary coverage area, it’s worth noting that we’re continually expanding our reach to serve underserved communities.
If you’re in Hollister and seeking high-speed internet, you’ll want to check our Hollister coverage specifically.
Our unique hybrid approach, combining fixed wireless and fiber technologies, allows us to provide service in areas where traditional providers can’t.
Our internet expansion efforts focus on bringing connectivity to hard-to-reach locations, including remote hills and rural communities.
To determine if we’re available in your part of Hollister, you’ll need to contact us directly for a site survey. This will assess your location’s eligibility for our services.
Other Services We Offer
While our primary focus is high-speed internet, we’ve expanded our offerings to meet diverse customer needs.
You’ll find a range of specialized services tailored to specific situations. For construction sites and events, we provide temporary solutions that deliver high-speed connectivity quickly and efficiently.
If you’re managing a marina or waterfront property, we offer custom internet solutions designed for these unique environments.
Business customers can take advantage of advanced network services, including cloud-managed solutions and voice services. These offerings are designed to improve your user experience and ease IT management burdens.
For added peace of mind, we also provide business continuity solutions to guarantee you stay connected during unexpected disruptions.
Regardless of the service you choose, you’ll benefit from our commitment to excellent customer support, which is available 24/7 to address any concerns or technical issues you may encounter.
Why Choose Etheric Networks
When it comes to choosing an internet service provider in Hollister, CA, we stand out from the crowd. With our hybrid technology approach, we offer reliable and high-speed internet to areas often overlooked by traditional ISPs. Our 99.997% uptime guarantee ensures you’ll stay connected when it matters most.
Feature
Benefit
Customer Impact
Hybrid Network
Reaches difficult areas
Connectivity for all
Low Latency
Ideal for gaming, VR
Enhanced online experience
Local Support
24/7 assistance
Quick issue resolution
Flexible Plans
Tailored solutions
Meet specific needs
Don’t just take our word for it – our customer testimonials speak volumes about our service reliability. Whether you’re a residential user or a business owner, you’ll appreciate our commitment to privacy, security, and environmental sustainability. Choose us for a local provider that understands your unique connectivity needs.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
Now that you’ve chosen us as your provider, let’s walk through the installation process.
First, we’ll conduct a free site survey to assess your location’s suitability and determine the best equipment placement. This step guarantees ideal service quality, as confirmed by numerous customer testimonials.
The installation typically takes 2-3 hours and is performed by our professional technicians. They’ll install a high-grade radio and antenna at your property, along with a Power over Ethernet (PoE) device.
Installation requirements include potential roof access for the best signal reception. We use non-penetrating mounts and weatherproofing to protect your property.
You’ll need to provide your own router, as we don’t supply or service these devices. Once everything’s set up, you’ll be ready to enjoy our high-speed internet service in Hollister, CA.
Local Attractions in Hollister, CA
You’ll find plenty of local parks and historical sites to explore in Hollister. Start with the San Benito County Historical Park, which showcases the region’s rich history.
For outdoor activities, head to Fremont Peak State Park, where you can hike and enjoy scenic views. The city also hosts various community events throughout the year, including the popular San Benito County Fair.
Nearby wineries offer wine tastings and tours, while family attractions like the Hollister Aquatic Center provide fun for all ages.
Recreational areas like Bolado Park offer sports facilities and picnic spots. To experience the local culture, visit the Art Guild of Pacific Art League or catch a show at the Hollister Performing Arts Center.
With so many options, you’re sure to find something that suits your interests.
Get Etheric Internet Today
Experience Lightning-Fast Internet Today!
Don’t settle for slow connections. Upgrade to our high-speed internet in Hollister now.
Enjoy blazing speeds, reliable service, and expert local support.
Elevate your online experience with us – where speed meets reliability.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Looking for a reliable internet provider in Palo Alto, CA? We offer high-speed connectivity with extensive coverage across residential and business areas. You’ll enjoy symmetrical speeds up to 1 Gbps for homes and multi-gigabit options for businesses.
Our hybrid network combines fixed wireless and fiber technologies, reaching even underserved locations. With a 99.997% uptime guarantee and 24/7 local support, we ensure you stay connected.
We offer tailored solutions for various needs, including temporary setups and backup connections. Beyond the internet, our commitment to privacy and sustainability sets us apart. Discover how we can transform your online experience in Palo Alto.
We serve not only the city’s central areas but also extend our reach to underserved areas that traditional ISPs might overlook. You’ll find our service available throughout Palo Alto, including residential neighborhoods, business districts, and even harder-to-reach locations like hillside properties.
Our unique hybrid network, combining fixed wireless and fiber technologies, allows us to offer high-speed internet where cable or DSL services may be inadequate or unavailable. Whether you’re in downtown Palo Alto or a more remote part of the city, we likely have a solution for your internet needs.
We’re continuously expanding our coverage, so even if service isn’t available at your location today, it might be soon.
Other Services We Offer
Beyond our standard internet service, we offer a range of specialized solutions to meet diverse connectivity needs in Palo Alto.
For businesses, we provide tailored solutions, including Etheric Gigabit, Fiber, and Voice services. These high-performance options are designed to meet the demanding needs of Palo Alto’s tech-driven companies, offering scalable gigabit speeds to enhance your network capabilities and support your company’s growth.
If you’re managing a marina or waterfront property, we have custom solutions to keep you connected.
We also offer high-speed internet for mobile home communities and RV parks.
For companies concerned about continuity, we provide backup internet connections and disaster recovery planning.
With our flexible approach, you can choose the service that best fits your unique situation in Palo Alto.
Why Choose Etheric Networks
Choosing us for your internet service in Palo Alto offers several compelling advantages. As a local provider with deep knowledge of the Bay Area’s unique terrain, we deliver reliable connectivity where others can’t. Our hybrid network of fixed wireless and fiber optics guarantees high-speed internet access even in hard-to-reach locations.
Here’s why you should choose us:
Unmatched reliability: We guarantee 99.997% uptime through our Service Level Agreement.
Blazing speeds: Enjoy symmetrical speeds up to 1 Gbps for residential and multi-gigabit for businesses.
Superior customer support: Our local, 24/7 technical team provides rapid assistance when you need it.
With us, you’ll experience low-latency connections that are ideal for gaming, streaming, and remote work.
Our commitment to privacy, flexible solutions, and environmental sustainability sets us apart as Palo Alto’s premier internet service provider.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
Getting connected with us is a straightforward process. It begins with a free site survey to assess your location’s suitability for service. During this survey, our technicians check for line-of-sight and determine the best placement for equipment. Once approved, you’ll schedule your installation.
The installation typically takes 2-3 hours, depending on your specific installation requirements. Our professional technicians will mount a high-grade radio and antenna at your property, ensuring proper weatherproofing and using non-penetrating mounts when possible.
We’ll also install a Power over Ethernet (PoE) device to power the equipment.
Your installation timeline may vary based on factors like property access and complexity. Remember, you’ll need to provide your own router, as we don’t supply or service these.
After installation, you’ll be ready to enjoy high-speed internet from Palo Alto’s reliable provider.
Local Attractions in Palo Alto, CA
When you’re not enjoying the fast internet speeds we provide in Palo Alto, CA, you might want to explore what the city has to offer.
Palo Alto is rich in both natural beauty and cultural attractions. Here are three must-see attractions:
Palo Alto parks: Visit the Baylands Nature Preserve, a stunning 1,940-acre coastal wetland filled with birdlife and scenic views.
Local dining and cultural events: Explore downtown Palo Alto and its diverse range of restaurants, cafes, and cultural events at venues like the Palo Alto Art Center and the Palo Alto Children’s Theatre.
Historical landmarks and tech attractions: Walk through the Computer History Museum to learn about the dawn of computing, or visit the historic Palo Alto City Hall to appreciate the city’s architectural heritage.
Enjoy the blend of nature, culture, and history that Palo Alto has to offer.
Get Etheric Internet Today
Experience Lightning-Fast Internet Today!
Don’t wait for better connectivity. We deliver high-speed, reliable internet to your Palo Alto home or business right now.
Upgrade your internet experience with us – where speed meets service.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
If you’re looking for a reliable internet provider in Menlo Park, CA, we’re an excellent choice. We offer high-speed connectivity through a unique hybrid of fixed wireless and fiber technologies, covering 10 counties in the San Francisco Bay Area.
You’ll enjoy symmetrical speeds, low latency, and a 99.997% uptime guarantee. We provide tailored solutions for both residential and enterprise customers, with 24/7 local support. We’re committed to serving hard-to-reach locations and underserved communities.
Beyond the Internet, we offer enterprise-level private links, fiber-optic solutions, and virtual phone systems. Discover how we can elevate your connectivity experience in Menlo Park with our advanced business solutions and higher-end services, which are perfect for this tech-savvy community.
Coverage Area
Our coverage area spans 10 counties in the San Francisco Bay Area and extends far beyond Menlo Park.
Our Menlo Park internet service as part of a broader network that includes major cities like San Francisco, San Jose, and Oakland. Our unique hybrid approach, combining fixed wireless and fiber technologies, allows us to reach areas where traditional providers can’t.
One of the key coverage benefits you’ll enjoy is access to high-speed internet in hard-to-reach locations.
Whether you’re in a remote hill area or on a waterfront property, we can likely provide service. We’re continually expanding our coverage, adding new areas each year.
This means that even if you’re in an underserved community, you might soon have access to our reliable, high-speed internet options.
Other Services We Offer
While we’re known for our broad coverage area, you’ll find we offer much more than just internet connectivity.
Our range of services extends beyond traditional ISP offerings, providing high-speed solutions tailored to various needs.
For businesses, we offer Etheric Gigabit, delivering enterprise-level private links with speeds up to 20 Gbps.
We also provide Etheric Fiber for extensive fiber-optic solutions and Etheric Voice for scalable virtual phone systems.
If you’re managing construction sites or events, you can benefit from our temporary, customized connectivity options.
Our specialized services include business continuity solutions, marina and waterfront connectivity, and internet for mobile homes and RV parks.
These offerings demonstrate our commitment to providing versatile, high-speed solutions across diverse environments, ensuring you have access to reliable internet regardless of your location or specific needs.
Why Choose Etheric Networks
Thanks to our unique hybrid technology approach and commitment to serving underserved areas, we stand out as a top choice for internet service in Menlo Park, CA. You’ll benefit from our combination of fixed wireless and fiber technologies, which delivers high-speed internet to locations where traditional providers fall short.
With a strong focus on customer satisfaction, we offer 24/7 local support and a deep understanding of the Bay Area’s terrain and connectivity challenges.
Network reliability is a top priority, with a 99.997% uptime guarantee and redundant systems to guarantee consistent service. You’ll appreciate our symmetrical speeds, low latency, and flexible solutions tailored to your needs.
Whether you’re a residential customer or a business seeking enterprise-level connectivity, we provide the speed, reliability, and local expertise to keep you connected in Menlo Park.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
Getting set up with our internet service in Menlo Park is a straightforward process. It begins with a free site survey to determine service availability and ideal equipment placement. During this survey, our technicians will check for line-of-sight and potential obstructions.
Once approved, you’ll schedule your equipment installation. Our professionals will install a high-grade radio and antenna at your location, typically on the roof or exterior wall. We’ll also set up a Power over Ethernet (PoE) device to power the equipment.
The installation usually takes 2-3 hours.
You’ll need to provide your own router, as we don’t supply or service these devices. After installation, you’ll be ready to enjoy high-speed internet.
Local Attractions in Menlo Park, CA
In Menlo Park, amidst the vibrant tech landscape and picturesque neighborhoods, you’ll find a wealth of local attractions to explore. From casual to fine dining, you can indulge in various local eateries that offer a rich culinary experience.
Visit downtown Menlo Park to discover unique shops and enjoy the bustling atmosphere.
If outdoor activities are your preference, Menlo Park offers plenty of parks and trails for walking, biking, and hiking. The renowned Stanford University, located just nearby, provides additional cultural and recreational opportunities, including visiting its beautiful campus or attending a sports event.
With its blend of local dining and outdoor activities, Menlo Park offers something for everyone. Explore the vibrant community and enjoy the diverse experiences it has to offer.
Get Etheric Internet Today
Experience Lightning-Fast Internet Today!
Unlock blazing speeds and unparalleled reliability with us.
Don’t settle for slow connections – upgrade to Menlo Park’s premier internet provider now.
Elevate your online experience with us – where speed meets service.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
We offer reliable high-speed internet in Foster City, CA, covering the entire San Francisco Bay Area. You’ll enjoy 99.997% uptime and 24/7 local support. Our hybrid network of fixed wireless and fiber optic technology guarantees fast, stable connections for homes and businesses.
We specialize in reaching underserved areas and provide flexible solutions for various needs, including construction sites and events. Installation is quick and professional, often completed within days. Beyond internet, Foster City boasts scenic parks, annual events, diverse dining options, and shopping districts.
Discover how we can transform your online experience and connect you to all Foster City has to offer.
You’ll find our service available across 10 counties, including major cities like San Francisco, San Jose, and Oakland. Our unique hybrid network approach allows us to reach areas where traditional providers can’t, ensuring Foster City connectivity even in challenging locations.
If you’re in an underserved area, we might be your solution.
We specialize in connecting remote hills, waterfront properties, and rural communities that often struggle with internet access. Our fixed wireless technology doesn’t require extensive infrastructure, making it ideal for these hard-to-reach spots.
As we continue to expand, we’re adding new coverage areas each year, increasing our ability to serve previously underserved areas throughout the Bay Area, including Foster City.
Other Services We Offer
Beyond standard internet packages, we offer a range of specialized services to meet diverse connectivity needs in Foster City.
You’ll find solutions tailored to unique situations and environments. Our additional services include:
Marina and waterfront connectivity for boats and piers
We understand that temporary internet needs can arise, whether you’re hosting a large event or managing a construction project.
Our team can quickly set up high-speed, reliable connections for short-term use. Event connectivity is a particular specialty, ensuring your conference or trade show runs smoothly with powerful internet access.
We also provide business continuity solutions to keep your operations running during unexpected outages.
Whatever your connectivity challenge in Foster City, we have you covered with flexible, customized options.
Why Choose Etheric Networks
Consistently delivering exceptional service since 2003, we stand out as Foster City’s premier internet provider.
You’ll benefit from our unwavering commitment to customer reliability, with a 99.997% uptime guarantee and 24/7 local support. Our hybrid network of fixed wireless and fiber optic technologies guarantees you’re always connected, even in challenging locations.
We pride ourselves on service flexibility, offering tailored solutions for residential, business, and specialized needs.
Whether you’re looking for high-speed home internet or enterprise-level connectivity, we’ve got you covered. Our rapid deployment capabilities mean you can get connected quickly, often within days.
Plus, our local presence gives us a deep understanding of Foster City’s unique terrain and connectivity challenges.
Choose us for fast, reliable, and flexible internet services backed by expert local support.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
Getting set up with us is a straightforward process. When you choose us as your internet provider in Foster City, CA, you’ll experience a smooth installation timeline.
Here’s what you can expect:
A free site survey to determine service availability
Professional installation by our technicians
Typical installation time of 2-3 hours
Roof access may be required for ideal equipment placement
The equipment requirements are minimal, with us providing a high-grade radio and antenna for your location.
You’ll need to supply your own router, as we don’t provide or service these devices. A Power over Ethernet (PoE) device will be installed to power the equipment.
Our technicians use non-penetrating mounts and weatherproofing to protect your property during installation, ensuring a secure and long-lasting setup for your new high-speed internet connection.
Local Attractions in Foster City, CA
While exploring Foster City, you’ll find a mix of outdoor spaces and cultural attractions that offer a balanced blend of leisure and learning.
Foster City parks, such as Leo J. Ryan Memorial Park, offer scenic trails and recreational facilities. For events, you can enjoy the annual Foster City Summer Concert Series and the Foster City Arts and Wine Festival.
After a day out, Foster City restaurants like The Fish Market and Waterfront Pizza provide a variety of dining options. For recreation, you can investigate Foster City’s beaches and waterfront areas or visit the Foster City Recreation Center for indoor activities.
Shopping enthusiasts will find plenty to love at the Hillsdale Mall and the nearby downtown Foster City shopping district.
To examine Foster City’s history, visit the Foster City Historical Museum.
Get Etheric Internet Today
Experience Lightning-Fast Internet Today!
Sign up with us in Foster City and access blazing speeds, unmatched reliability, and superior local support.
Don’t settle for slow connections – elevate your online experience now.
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
