We’re Etheric Networks, Hillsborough’s leading internet service provider, offering reliable high-speed connectivity through our advanced fiber and fixed wireless solutions. Our network covers all of Hillsborough with speeds up to 2 Gbps, backed by a 99.997% uptime guarantee and 24/7 local support.
We’ve designed our infrastructure to overcome Hillsborough’s unique terrain challenges and maintain service even during power outages. Whether you need internet for your home, business, or special event, we provide customized solutions with professional installation in just 2-3 hours.
Coverage Area
Etheric Networks’ coverage spans 10 counties across the San Francisco Bay Area, including major cities like San Francisco, San Jose, Oakland, and Fremont.
We’re proud to provide reliable internet service to Hillsborough residents, offering both fixed wireless and fiber solutions that keep our community connected 24/7 .
Our hybrid network infrastructure allows us to reach areas where traditional providers can’t go, making us a perfect fit for Hillsborough’s unique terrain and residential needs.
We’ve invested heavily in service reliability, maintaining a 99.997% uptime guarantee that our customers can count on.
Whether you’re in the hills or valleys of Hillsborough, we’ve got you covered!
Through our deep community engagement, we acknowledge the specific connectivity challenges that Hillsborough residents face.
We’re constantly expanding our coverage area and upgrading our infrastructure to meet growing demands.
Our local presence means we can quickly respond to service requests and maintain strong connections with the neighborhoods we serve.
Plus, our network is designed to stay operational during power outages – something that’s particularly important for our Bay Area customers.
Other Services we offer
For construction projects, we recognize that temporary connectivity is essential. That’s why we offer rapid deployment of high-speed internet at job sites, with flexible terms that match your project timeline.
When it comes to events and trade shows, we’ve got you covered with connections up to 2 Gbps – perfect for ensuring your attendees stay connected!
We’re also proud to offer unique solutions for waterfront properties and marinas, where traditional internet providers often can’t reach.
Plus, our business continuity solutions provide peace of mind with backup connections and disaster recovery planning. For mobile home communities and RV parks, we deliver reliable high-speed internet that keeps residents connected.
Each service comes with our signature 24/7 support and the same commitment to quality that’s made us a trusted name in the Bay Area.
Why Choose Etheric Networks
We’re proud to offer 24/7 local support, ensuring you’ll always speak with a knowledgeable technician who comprehends Hillsborough’s unique terrain and connectivity challenges.
Our service reliability is backed by redundant systems and backup power solutions, keeping you connected even during power outages. Plus, we don’t just install and forget – we actively monitor our network to prevent issues before they affect your service.
Unlike major carriers, we’re your neighbors, and we recognize the Bay Area’s specific needs.
We’ve designed our network to deliver symmetrical speeds, which means your uploads are just as fast as your downloads. Whether you’re working from home, gaming, or streaming your favorite shows, we provide the consistent, high-speed connection you need to stay connected.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Our skilled technicians take pride in their discreet installation process, which typically takes just 2-3 hours to complete. We carefully select mounting locations and use custom installation techniques to ensure all equipment blends seamlessly with your property’s aesthetics.
We’ll mount a high-grade radio and antenna at your location, guaranteeing proper weatherproofing and using non-penetrating mounts to protect your property.
We’ll also install a Power over Ethernet (PoE) device to properly power your equipment.
While we don’t provide or service routers, we’ll connect everything to your existing network setup and guarantee it’s working perfectly before we leave.
Our technicians will walk you through the basics of your new service and provide helpful tips for peak performance.
You’ll also receive contact information for our 24/7 support team, so you’ll never be left wondering what to do if you need assistance.
Local Attractions in Hillsborough, CA
Hillsborough, CA, offers several local attractions that make it a charming destination for residents and visitors alike. From historic sites to nature trails, there’s something for everyone to enjoy.
Hillsborough Parks like Purisima Creek Open Space Preserve and Historic Sites such as Carolands Chateau provide unique experiences that delve into the town’s rich history and natural beauty.
Local Events like the Hillsborough Harvest Festival bring the community together, offering dining options from local vendors and showcasing local artisans. For those interested in art, Art Galleries like the Hillsborough Gallery offer a variety of works by local artists.
For outdoor enthusiasts, Nature Trails like the Crystal Springs Trail offer serene walks through the rolling hills and woodlands.
Shopping Districts like the downtown area provide a mix of boutique shops and local services, making it easy to find something unique.
With a blend of Community Activities and rich history, Hillsborough is a place that truly feels like home.
Dining Options range from gourmet restaurants to casual cafes, ensuring there’s always something to satisfy your palate.
Come and explore the hidden treasures of Hillsborough.
Get Etheric Internet Today
Experience lightning-fast internet in Hillsborough today.
Get speeds up to 2 Gbps with Etheric’s reliable fiber and fixed wireless solutions.
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
We’re Etheric Networks, your trusted internet provider in Gilroy, CA, delivering high-speed connections up to 1 Gbps for residential and up to 10 Gbps for buinesses to urban and hard-to-reach rural areas. Our hybrid network combines fixed wireless and fiber technologies to guarantee 99.997% uptime, perfect for streaming, gaming, and remote work.
We’ve proudly served the Bay Area since 2003, offering professional installation, 24/7 local support, and a commitment to never selling your data. Whether you’re near historic downtown or the Premium Outlets, we’ll keep you connected with reliable service backed by our Service Level Agreement. There’s so much more to discover about our all-encompassing internet solutions.
Coverage Area
Our coverage extends to many rural and hard-to-reach areas where traditional internet providers can’t or won’t go.
We’ve made it our mission to bridge the digital divide by delivering rural broadband to communities that deserve better internet options. For Gilroy residents and businesses, we offer high-speed connections that deliver up to 2 Gbps speeds, perfect for streaming, gaming, and remote work.
Thanks to our strategic network of transmitters and our fiber backbone, we can reach locations that other providers consider too challenging.
Whether you’re in downtown Gilroy or situated in the surrounding hills, we’ll work to get you connected. Our expanding coverage area grows each year as we add new infrastructure and upgrade existing equipment.
We’re particularly focused on serving underserved communities and ensuring everyone has access to reliable, high-speed internet.
Other Services we offer
For organizations seeking extensive coverage, we offer these advanced services:
Mobile home and RV park services with community-wide coverage
We understand that different businesses face different challenges, which is why we’ve developed specialized solutions for every scenario.
Our cloud-managed services improve user experience while reducing IT management burdens, and our SD-WAN capabilities guarantee your network performs at its best.
Whether you need temporary connectivity for a weekend event or a robust business continuity solution, we’ve got you covered with our 24/7 local support team ready to help.
Why Choose Etheric Networks
While these specialized services showcase our capabilities, Etheric Networks stands out in Gilroy and the Bay Area for several compelling reasons. Our customer testimonials consistently highlight what sets us apart – reliable connectivity even in hard-to-reach locations and exceptional local support that’s available 24/7/365.
We’re proud of our remarkable service reliability, backed by our 99.997% uptime guarantee through our Service Level Agreement. As a locally owned and operated company since 2003, we recognize Gilroy’s unique terrain and connectivity challenges like no other provider.
Our hybrid network combines cutting-edge fixed wireless and fiber technologies, delivering speeds up to 2 Gbps where available. Unlike many providers, we don’t sell your data, and we’re committed to protecting your privacy.
We’ve also made installation hassle-free – our professional team typically completes setup in just 2-3 hours.
When you choose Etheric Networks, you’re partnering with a company that values environmental responsibility and community service. We’re continuously expanding our coverage while maintaining the personalized attention that’s earned us the trust of residential customers and Fortune 100 companies alike.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Getting your Etheric Networks service up and running involves three straightforward steps. First, we’ll conduct a free site survey to check line-of-sight requirements and determine the best equipment placement at your Gilroy location.
Next, our professional technicians will schedule your installation, typically completing the setup within 2-3 hours. Finally, we’ll test your connection to guarantee you’re getting the speeds you’ve signed up for.
Our installation requirements are designed to make the process smooth and efficient. We’ll install high-grade radio and antenna equipment that meets our strict specifications, along with a Power over Ethernet (PoE) device to keep everything running smoothly.
Here’s what you can expect during the installation process:
Professional mounting of equipment with non-penetrating hardware
Weather-resistant sealing to protect your property
Careful cable routing and concealment where possible
Complete testing of signal strength and connection speeds
On-site tutorial of your new service features
While we handle all the technical aspects of the installation, you’ll just need to provide a router of your choice – we’ll take care of the rest to get you connected to high-speed internet in Gilroy!
Local Attractions in Gilroy, CA
Situated in the heart of California’s Gilroy Valley, our picturesque town offers more than just high-speed internet connections. When you take a break from browsing, you’ll find a myriad of attractions to explore.
Gilroy’s charming downtown is rich in history, featuring turn-of-the-century architecture, boutique shops, and exquisite dining venues.
We love our festivals here too. The Gilroy Garlic Festival is a highlight, drawing visitors from all over to celebrate the town’s famous garlic.
For those who love the outdoors, Coyote Lake and Harvey Bear Ranch Park offer scenic trails and water activities. Meanwhile, the Gilroy Premium Outlets are a shopper’s paradise, featuring a vast array of brands and stores.
While enjoying these Gilroy attractions, remember that Etheric Networks keeps you connected at home and on the go.
Whether you’re a local resident or just visiting, our reliable internet service guarantees you stay in touch and capture these memorable moments.
Get Etheric Internet Today
Experience Lightning-Fast Internet in Gilroy Today
Get connected with speeds up to 2 Gbps from the Bay Area’s most reliable internet provider.
Special pricing is available with a 3-year contract.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
We’re Etheric Networks, your trusted internet provider serving Fremont, CA with speeds up to 2 Gbps for homes and multi-gigabit for businesses . Our hybrid network combines fixed wireless and fiber technology to deliver reliable connectivity, even in challenging terrains.
We’ll get you connected quickly, usually within days, and back it up with local 24/7 support from our Bay Area team. Starting at $79/month, we offer more than just internet – from virtual phone systems to cloud services, all with a 99.997% uptime guarantee. There’s so much more to discover about how we can enhance your connectivity experience.
Coverage Area
We’re proud to serve major metropolitan areas including San Francisco, San Jose, and Oakland, with a special focus on communities that traditional providers often overlook.
The coverage benefits of our unique approach mean we can connect homes and businesses in challenging terrain, from hilltop properties to waterfront locations. Our network’s footprint continues to expand each year, bringing high-speed connectivity to more Bay Area residents.
What sets our coverage apart is our ability to deliver speeds up to 2 Gbps for residential customers and multi-gigabit solutions for businesses.
We’ve strategically positioned our infrastructure across the region, supported by eight data centers and a private dark fiber ring that encircles the Bay Area. This robust network design guarantees we can maintain our 99.997% uptime assurance while serving our diverse customer base.
For companies concerned about internet reliability, our business continuity solutions provide peace of mind with robust backup connections and disaster recovery planning.
Our specialized services don’t stop there. We’re proud to offer custom solutions for challenging locations, including marina and waterfront properties, as well as mobile home and RV parks.
Each solution is tailored to the specific environment, ensuring peak performance no matter where you’re located. Plus, with our 24/7 support team standing by, you’ll never have to worry about connectivity issues disrupting your operations.
From temporary event setups to permanent enterprise solutions, we’ve got you covered!
Why Choose Etheric Networks
As your local internet service provider, we recognize Fremont’s unique connectivity challenges and deliver solutions that work.
Here’s why our customers choose us:
We offer rapid deployment of services, often getting you connected in days rather than weeks.
Our hybrid network combines fixed wireless and fiber technologies for superior performance.
We provide 24/7 local technical support from our Bay Area team.
Our service includes proactive network monitoring to prevent issues before they affect you.
We don’t just provide internet – we deliver peace of mind through our commitment to privacy, never selling customer data.
With our extensive coverage across Fremont and flexible service options, we’re ready to meet your connectivity needs with solutions that grow with you.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Getting started with Etheric Networks involves a straightforward installation process designed for minimal disruption to your property.
We’ll begin with a complimentary site survey, where our experienced technicians will visit your location to determine the best placement for your equipment and check for any potential obstructions.
Once we’ve confirmed service availability, we’ll schedule your equipment installation at a time that works best for you. Our professional technicians typically complete the installation within 2-3 hours, carefully mounting high-grade radio equipment and antennas using non-penetrating mounts to protect your property.
We’ll also install a Power over Ethernet (PoE) device to power your equipment efficiently.
During the installation, we take extra care to weatherproof all components and verify everything’s properly secured.
While we don’t provide routers, we’ll connect our equipment to your existing router and verify that your service is working perfectly before we leave.
Our installation team will also show you the basics of your new service and provide contact information for our 24/7 support team should you need assistance.
Local Attractions in Fremont, CA
Fremont’s history is deeply rooted in its early agricultural and industrial past, which is beautifully preserved in its many parks and museums. Here are some top attractions to explore:
Ardenwood Historic Farm: This 19th-century farmstead is a living history museum where visitors can step back in time and experience the city’s agricultural heritage.
Fremont Central Park: Spanning over 450 acres, this sprawling park offers outdoor activities, sports facilities, and beautiful trails perfect for nature walks.
Guadalupe River Trail: Explore the scenic beauty of Fremont along this picturesque river trail, ideal for jogging, biking, or fishing.
Mission San José: Discover Fremont’s historical roots at this historic mission, which features a museum and a beautiful church.
Whether you’re interested in history, nature, or outdoor activities, Fremont has something to offer for all tastes and preferences.
Get Etheric Internet Today
Experience lightning-fast internet in Fremont today.
Sign up for Etheric’s reliable high-speed service starting at $79/month with speeds up to 2 Gbps.
Don’t wait – join thousands of satisfied Bay Area customers enjoying superior connectivity backed by 24/7 support and a 99.997% uptime guarantee.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
We’re Etheric Networks, your local internet provider in Los Gatos, CA, offering unique hybrid network solutions that combine fixed wireless and fiber technology. Our coverage reaches areas other providers can’t access, including remote hillside properties and hard-to-reach neighborhoods. We provide high-speed internet up to 2 Gbps, with residential plans starting at $79/month and same-week installation.
Our 24/7 local support team guarantees you’re always connected, and we’re proud to serve thousands of satisfied Bay Area customers. As a locally owned company, we grasp Los Gatos’s terrain challenges and deliver tailored solutions that keep you connected. There’s much more to discover about our extensive services and community commitment.
Coverage Area
Our unique hybrid network infrastructure allows us to reach locations that traditional providers often can’t serve.
We’ve specifically designed our coverage to support underserved areas, including remote hillside properties and hard-to-reach neighborhoods throughout Los Gatos and surrounding communities.
By combining fixed wireless technology with our fiber optic backbone, we’re able to deliver high-speed connectivity where trenching for standard cable isn’t practical.
We’re continuously expanding our coverage area each year, making certain more Los Gatos residents can enjoy our reliable internet service.
Our network’s design guarantees excellent connectivity even in areas where traditional ISPs struggle to maintain consistent service.
If you’re unsure about service availability at your location, we’ll gladly conduct a free site survey to check your coverage options.
Other Services we offer
For construction projects, we provide temporary connectivity that gets your job site up and running quickly. Our flexible terms and rapid deployment make us the go-to choice for builders who can’t wait weeks for traditional installation.
Need connectivity for boats or waterfront properties? Our custom marina solutions have you covered.
We’ve also developed specific packages for mobile home communities and RV parks, ensuring everyone stays connected.
For businesses, we offer extensive voice services, cloud-managed solutions, and business continuity planning to keep operations running smoothly.
Our backup internet connections and disaster recovery solutions provide peace of mind when you need it most.
Whether you’re hosting a weekend festival or managing a year-round enterprise, we’ve got the specialized solutions to meet your unique connectivity needs.
Why Choose Etheric Networks
We stand out from other providers because we’ve invested in cutting-edge technology advancements that combine fixed wireless and fiber solutions. This hybrid approach allows us to reach areas other ISPs can’t serve, while delivering the speeds you need. Our commitment to customer satisfaction shows in our 24/7 local support team and transparent pricing policies.
What really sets us apart is our flexibility and rapid deployment capabilities. We can have you connected in days, not weeks, and we’ll never sell your data to third parties.
As a locally owned company, we recognize the unique challenges of Los Gatos terrain and weather conditions. We’ve engineered our network to stay operational during power outages, and our dedicated field teams are always ready to respond to service needs.
Plus, our environmentally conscious practices mean you’re choosing a provider who cares about our community’s future.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Getting your Etheric Networks service up and running starts with a free site survey of your Los Gatos property. During this survey, we’ll check for line-of-sight requirements and determine the best placement for your equipment to guarantee the strongest possible connection.
Once we’ve confirmed service availability, you’ll experience the installation benefits of working with our skilled technicians. Our professional installation team brings years of technician expertise to every job, typically completing the setup in just 2-3 hours.
We’ll mount high-grade radio and antenna equipment at the prime location on your property, using non-penetrating mounts to protect your home’s integrity.
We’ll power your equipment using a Power over Ethernet (PoE) device, assuring a clean and efficient installation. While we don’t provide routers, we’ll connect everything to your existing network equipment and verify that your service is working perfectly before we leave.
Our team will also walk you through the basics of your new connection and answer any questions you might have. With our careful attention to weatherproofing and proper mounting, you can trust that your installation will stand the test of time.
Local Attractions in Los Gatos, CA
Downtown Los Gatos is a hub for dining and shopping, offering a variety of cuisines and boutiques.
Art enthusiasts can enjoy visiting local art galleries like the Museum of Art, while history buffs can explore historical landmarks such as the Old Town Los Gatos Historic District.
The town also hosts various local events throughout the year, including the Los Gatos Farmers’ Market and the Los Gatos Festival.
Whether you’re a resident or just visiting, Los Gatos has a lot to offer beyond its tech scene, making it a wonderful place to explore and enjoy.
Visit Los Gatos and discover its charm for yourself. With Etheric Networks, stay connected wherever you’re in the town.
Get Etheric Internet Today
Experience Lightning-Fast Internet in Los Gatos Today
Ready for reliable, high-speed internet? Contact Etheric Networks today – call 650-472-5082 or submit an online inquiry to schedule your free site survey.
With same-week installation available and residential plans starting at $79/month, you can join thousands of satisfied Bay Area customers enjoying speeds up to 2 Gbps.
Don’t wait for better internet – take action now and transform your online experience with Silicon Valley’s trusted local provider.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
We’re Etheric Networks, your local internet provider in Millbrae, CA, offering high-speed connectivity up to 2 Gbps with our hybrid network infrastructure. Our robust system reaches even hard-to-reach locations, including remote hillsides and waterfront properties, with a stellar 99.997% uptime guarantee.
We provide symmetrical speeds, 24/7 local support, and professional installation within days. Unlike other providers, we prioritize data privacy and never sell customer information. We serve both residential and business customers with customized solutions and flexible plans.
Discover how our unique approach to connectivity makes a difference in Millbrae.
Coverage Area
Our unique hybrid network infrastructure allows us to reach locations that other providers can’t service effectively.
We’ve specifically designed our coverage to benefit underserved areas, including remote hillsides and waterfront properties that traditional cable or fiber providers often skip. Whether you’re in downtown Millbrae or tucked away in a harder-to-reach neighborhood, we’ve got you covered.
We’re constantly expanding our coverage area to bring more Bay Area residents the internet service they deserve.
Our coverage benefits include fast deployment times, reliable connections, and speeds up to 2 Gbps for residential customers. By combining fixed wireless technology with our fiber optic backbone, we’re able to deliver consistent service even in challenging terrain.
Plus, with our 99.997% uptime guarantee, you can count on staying connected when it matters most.
Other Services we offer
For those unexpected challenges, our business continuity solutions provide peace of mind with reliable backup connections and disaster recovery planning.
We recognize that every business is unique, which is why we offer customized solutions tailored to your specific needs.
Mobile home and RV park services with reliable connections
Our specialized services come with 24/7 support and our signature 99.997% uptime guarantee.
Whether you need a temporary setup for your construction project or a robust backup solution for your business, we’re here to deliver the perfect connection for your situation.
Why Choose Etheric Networks
What sets us apart is our unwavering commitment to customer satisfaction and service reliability. We maintain a remarkable 99.997% uptime guarantee, backed by our 24/7 local support team that’s always ready to help.
Unlike many providers, we don’t sell your data, and we offer symmetrical speeds that guarantee your uploads are just as fast as your downloads.
We understand Millbrae’s unique terrain and connectivity challenges. That’s why we’ve engineered our network to stay operational during power outages, with redundant systems and backup power solutions in place.
Our flexible service options let you scale as your needs change, while our professional installation team guarantees you’re up and running quickly.
When you choose Etheric Networks, you’re partnering with a local company that truly understands your connectivity needs.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Getting started with Etheric Networks’ internet service begins with a free site survey, where our technicians evaluate your location for ideal signal reception and equipment placement.
Our highly trained installation team will work with you to determine the best mounting location for your equipment, guaranteeing peak performance of your internet connection.
We’ve designed our installation process to be efficient and professional, with installation requirements that protect both your property and our equipment.
Our technicians undergo rigorous training to verify they deliver the highest quality service while following all safety protocols.
Most installations take just 2-3 hours to complete!
Professional mounting of radio and antenna equipment with weather-protective measures
Installation of Power over Ethernet (PoE) device for reliable equipment operation
Thorough signal testing and optimization for peak performance
Complete walkthrough of your new service with helpful usage tips
After installation, we’ll verify everything’s working perfectly before we leave.
We recognize that getting connected is important, which is why we pride ourselves on our quick and efficient installation process that gets you up and running with minimal disruption to your day.
Local Attractions in Millbrae, CA
After ensuring reliable internet connectivity with Etheric Networks, we can explore the charms of Millbrae, CA. This picturesque town offers a variety of local attractions that appeal to all interests.
For nature lovers, Millbrae parks are a must-visit. The city boasts several parks that provide tranquil spaces for picnics, walks, and outdoor activities.
For those who enjoy dining out, Millbrae dining options range from fine dining to casual eateries, offering a diverse culinary experience. Investigate Millbrae’s history by visiting the city’s museums and historical landmarks, which provide fascinating insights into its rich past.
Throughout the year, Millbrae hosts various events, including festivals, concerts, and community fairs. These Millbrae events bring the community together and offer a chance to engage with local culture.
If shopping is your interest, Millbrae shopping districts offer a mix of local boutiques and larger retail stores, ensuring there’s something for every shopper.
For outdoor enthusiasts, the numerous Millbrae trails provide perfect routes for hiking, running, and exploring the beautiful scenery surrounding the city.
With Etheric Networks ensuring your connectivity, you can enjoy and discover all that Millbrae has to offer.
Get Etheric Internet Today
Experience Lightning-Fast Internet in Millbrae Today!
Get reliable speeds up to 2 Gbps, professional installation within days, and 24/7 local support.
Join thousands of satisfied Bay Area customers enjoying premium internet service backed by our 99.997% uptime guarantee.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Looking for an internet provider in Hollister, CA? You’ll find high-speed options with Etheric Networks, offering a unique hybrid approach combining fixed wireless and fiber technologies.
While Hollister isn’t explicitly in our service footprint, we’re expanding into underserved areas. We provide custom solutions for various needs, including temporary connectivity for events and construction sites.
With 24/7 local support, low latency ideal for gaming, and flexible plans, we stand out. Our installation process involves a free site survey and professional setup.
To determine if you’re eligible for our service in Hollister, you’ll need to contact us directly. As one of the best providers in this rural area, we’re committed to bringing high-quality internet to underserved communities like Hollister.
Discover more about what sets us apart and how we can meet your internet needs in this expanding rural market.
Coverage Area
Our service footprint spans 10 counties in the San Francisco Bay Area, including major cities like San Francisco, San Jose, and Oakland.
While Hollister isn’t explicitly mentioned in our primary coverage area, it’s worth noting that we’re continually expanding our reach to serve underserved communities.
If you’re in Hollister and seeking high-speed internet, you’ll want to check our Hollister coverage specifically.
Our unique hybrid approach, combining fixed wireless and fiber technologies, allows us to provide service in areas where traditional providers can’t.
Our internet expansion efforts focus on bringing connectivity to hard-to-reach locations, including remote hills and rural communities.
To determine if we’re available in your part of Hollister, you’ll need to contact us directly for a site survey. This will assess your location’s eligibility for our services.
Other Services We Offer
While our primary focus is high-speed internet, we’ve expanded our offerings to meet diverse customer needs.
You’ll find a range of specialized services tailored to specific situations. For construction sites and events, we provide temporary solutions that deliver high-speed connectivity quickly and efficiently.
If you’re managing a marina or waterfront property, we offer custom internet solutions designed for these unique environments.
Business customers can take advantage of advanced network services, including cloud-managed solutions and voice services. These offerings are designed to improve your user experience and ease IT management burdens.
For added peace of mind, we also provide business continuity solutions to guarantee you stay connected during unexpected disruptions.
Regardless of the service you choose, you’ll benefit from our commitment to excellent customer support, which is available 24/7 to address any concerns or technical issues you may encounter.
Why Choose Etheric Networks
When it comes to choosing an internet service provider in Hollister, CA, we stand out from the crowd. With our hybrid technology approach, we offer reliable and high-speed internet to areas often overlooked by traditional ISPs. Our 99.997% uptime guarantee ensures you’ll stay connected when it matters most.
Feature
Benefit
Customer Impact
Hybrid Network
Reaches difficult areas
Connectivity for all
Low Latency
Ideal for gaming, VR
Enhanced online experience
Local Support
24/7 assistance
Quick issue resolution
Flexible Plans
Tailored solutions
Meet specific needs
Don’t just take our word for it – our customer testimonials speak volumes about our service reliability. Whether you’re a residential user or a business owner, you’ll appreciate our commitment to privacy, security, and environmental sustainability. Choose us for a local provider that understands your unique connectivity needs.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
Now that you’ve chosen us as your provider, let’s walk through the installation process.
First, we’ll conduct a free site survey to assess your location’s suitability and determine the best equipment placement. This step guarantees ideal service quality, as confirmed by numerous customer testimonials.
The installation typically takes 2-3 hours and is performed by our professional technicians. They’ll install a high-grade radio and antenna at your property, along with a Power over Ethernet (PoE) device.
Installation requirements include potential roof access for the best signal reception. We use non-penetrating mounts and weatherproofing to protect your property.
You’ll need to provide your own router, as we don’t supply or service these devices. Once everything’s set up, you’ll be ready to enjoy our high-speed internet service in Hollister, CA.
Local Attractions in Hollister, CA
You’ll find plenty of local parks and historical sites to explore in Hollister. Start with the San Benito County Historical Park, which showcases the region’s rich history.
For outdoor activities, head to Fremont Peak State Park, where you can hike and enjoy scenic views. The city also hosts various community events throughout the year, including the popular San Benito County Fair.
Nearby wineries offer wine tastings and tours, while family attractions like the Hollister Aquatic Center provide fun for all ages.
Recreational areas like Bolado Park offer sports facilities and picnic spots. To experience the local culture, visit the Art Guild of Pacific Art League or catch a show at the Hollister Performing Arts Center.
With so many options, you’re sure to find something that suits your interests.
Get Etheric Internet Today
Experience Lightning-Fast Internet Today!
Don’t settle for slow connections. Upgrade to our high-speed internet in Hollister now.
Enjoy blazing speeds, reliable service, and expert local support.
Elevate your online experience with us – where speed meets reliability.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute? – Press the Windows key + R to open the Run window. – Enter cmd and press Enter to open a Command Prompt. – Enter tracert, a space, then the IP address or web address for the destination site (for example: tracertwww.google.com). – Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button. https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
