Oct 18, 2024
PG&E Power Shutoffs
Issue: Connection Down
We have deployed backup generators to the area and all services have been restored. Please contact support if you continue to experience any issues with your service.
Oct 18, 2024
PG&E Power Shutoffs
Issue: Connection Down
Due to high winds, power has been shut off throughout the bay area by PG&E. We are deploying a generator to the Loma Prieta area now to restore service. We apologize for any inconvenience this may have caused.
Oct 16, 2024
RESOLVED – Frequency interference issues across the network
Issue: No Issues At This Time
Connection should work as expected.
Oct 15, 2024
Frequency interference issues across the network
Issue: Intermittent Connections
Clients will experience slow/intermittent connection during this interference. ETR pending
Oct 11, 2024
Mount Madonna Power Equipment Failure
Issue: Intermittent Connections
Etheric will be doing emergency maintenance this weekend to replace failed power distribution equipment during the nightly maintenance window (2am – 5am). Recent electric grid issues have been a cause of service interruptions in the last 2 weeks.
Sep 12, 2024
Clients should be back online