We’re Etheric Networks, your local internet provider in Millbrae, CA, offering high-speed connectivity up to 2 Gbps with our hybrid network infrastructure. Our robust system reaches even hard-to-reach locations, including remote hillsides and waterfront properties, with a stellar 99.997% uptime guarantee.
We provide symmetrical speeds, 24/7 local support, and professional installation within days. Unlike other providers, we prioritize data privacy and never sell customer information. We serve both residential and business customers with customized solutions and flexible plans.
Discover how our unique approach to connectivity makes a difference in Millbrae.
Coverage Area
Our unique hybrid network infrastructure allows us to reach locations that other providers can’t service effectively.
We’ve specifically designed our coverage to benefit underserved areas, including remote hillsides and waterfront properties that traditional cable or fiber providers often skip. Whether you’re in downtown Millbrae or tucked away in a harder-to-reach neighborhood, we’ve got you covered.
We’re constantly expanding our coverage area to bring more Bay Area residents the internet service they deserve.
Our coverage benefits include fast deployment times, reliable connections, and speeds up to 2 Gbps for residential customers. By combining fixed wireless technology with our fiber optic backbone, we’re able to deliver consistent service even in challenging terrain.
Plus, with our 99.997% uptime guarantee, you can count on staying connected when it matters most.
Other Services we offer
For those unexpected challenges, our business continuity solutions provide peace of mind with reliable backup connections and disaster recovery planning.
We recognize that every business is unique, which is why we offer customized solutions tailored to your specific needs.
- Construction site internet with flexible terms and rapid deployment
- Event connectivity up to 2 Gbps for trade shows and conferences
- Marina and waterfront solutions for boats and waterfront properties
- Mobile home and RV park services with reliable connections
Our specialized services come with 24/7 support and our signature 99.997% uptime guarantee.
Whether you need a temporary setup for your construction project or a robust backup solution for your business, we’re here to deliver the perfect connection for your situation.
Why Choose Etheric Networks
What sets us apart is our unwavering commitment to customer satisfaction and service reliability. We maintain a remarkable 99.997% uptime guarantee, backed by our 24/7 local support team that’s always ready to help.
Unlike many providers, we don’t sell your data, and we offer symmetrical speeds that guarantee your uploads are just as fast as your downloads.
We understand Millbrae’s unique terrain and connectivity challenges. That’s why we’ve engineered our network to stay operational during power outages, with redundant systems and backup power solutions in place.
Our flexible service options let you scale as your needs change, while our professional installation team guarantees you’re up and running quickly.
When you choose Etheric Networks, you’re partnering with a local company that truly understands your connectivity needs.
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Installation Process
Getting started with Etheric Networks’ internet service begins with a free site survey, where our technicians evaluate your location for ideal signal reception and equipment placement.
Our highly trained installation team will work with you to determine the best mounting location for your equipment, guaranteeing peak performance of your internet connection.
We’ve designed our installation process to be efficient and professional, with installation requirements that protect both your property and our equipment.
Our technicians undergo rigorous training to verify they deliver the highest quality service while following all safety protocols.
Most installations take just 2-3 hours to complete!
- Professional mounting of radio and antenna equipment with weather-protective measures
- Installation of Power over Ethernet (PoE) device for reliable equipment operation
- Thorough signal testing and optimization for peak performance
- Complete walkthrough of your new service with helpful usage tips
After installation, we’ll verify everything’s working perfectly before we leave.
We recognize that getting connected is important, which is why we pride ourselves on our quick and efficient installation process that gets you up and running with minimal disruption to your day.
Local Attractions in Millbrae, CA
After ensuring reliable internet connectivity with Etheric Networks, we can explore the charms of Millbrae, CA. This picturesque town offers a variety of local attractions that appeal to all interests.
For nature lovers, Millbrae parks are a must-visit. The city boasts several parks that provide tranquil spaces for picnics, walks, and outdoor activities.
For those who enjoy dining out, Millbrae dining options range from fine dining to casual eateries, offering a diverse culinary experience. Investigate Millbrae’s history by visiting the city’s museums and historical landmarks, which provide fascinating insights into its rich past.
Throughout the year, Millbrae hosts various events, including festivals, concerts, and community fairs. These Millbrae events bring the community together and offer a chance to engage with local culture.
If shopping is your interest, Millbrae shopping districts offer a mix of local boutiques and larger retail stores, ensuring there’s something for every shopper.
For outdoor enthusiasts, the numerous Millbrae trails provide perfect routes for hiking, running, and exploring the beautiful scenery surrounding the city.
With Etheric Networks ensuring your connectivity, you can enjoy and discover all that Millbrae has to offer.
Get Etheric Internet Today
Experience Lightning-Fast Internet in Millbrae Today!
Contact Etheric Networks today – call 650-472-5082 or submit an online inquiry to schedule your free site survey.
Get reliable speeds up to 2 Gbps, professional installation within days, and 24/7 local support.
Join thousands of satisfied Bay Area customers enjoying premium internet service backed by our 99.997% uptime guarantee.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute?
– Press the Windows key + R to open the Run window.
– Enter cmd and press Enter to open a Command Prompt.
– Enter tracert, a space, then the IP address or web address for the destination site (for example: tracert www.google.com).
– Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
- The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
- If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
- Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
- Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
- Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
www.speedtest.net
www.speedof.me
www.fast.com
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button.
https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Thanks for your help and patience.