Internet Provider in San Lorenzo, CA 

We’re Etheric Networks, your reliable internet provider serving San Lorenzo and the Bay Area! Our hybrid network combines fixed wireless and fiber solutions to deliver blazing-fast speeds up to 2 Gbps, with an impressive 99.997% uptime guarantee. 

We’ll professionally install your service within 2-3 hours, and our local San Mateo team provides 24/7 support whenever you need us. We’re not just about internet – we offer business solutions, virtual phone systems, and specialized services for unique properties like marinas and mobile home communities. Discover how our flexible connectivity approach and commitment to the San Lorenzo community sets us apart.

Coverage Area

Etheric Network Coverage Map 2024

Serving San Lorenzo and the greater Bay Area, Etheric Networks provides internet coverage across 10 counties in the San Francisco region.

We’re proud to deliver high-speed connectivity to major cities like San Francisco, San Jose, Oakland, and Fremont, as well as many underserved communities throughout the area.

Our network reaches places that other providers can’t, thanks to our unique hybrid technology that combines fixed wireless and fiber solutions.

We’ve designed our infrastructure to serve challenging locations, from remote hillside properties to waterfront homes and marinas.

As part of our commitment to community connectivity, we’re constantly expanding our service area to reach more neighborhoods each year.

Through our service expansion initiatives, we’ve built a robust network that includes multiple data centers and a private dark fiber ring encircling the Bay Area.

This infrastructure allows us to deliver reliable internet with speeds up to 1 Gbps for residential customers and multi-gigabit solutions for businesses.

Whether you’re in downtown San Lorenzo or tucked away in the hills, we’ve got you covered with our growing network footprint.

Other Services we offer

Our business solutions include everything from high-speed Etheric Gigabit service to cloud-managed networking capabilities.

We recognize that different industries have different requirements, which is why we’ve developed custom solutions for specific scenarios. Need internet at your marina or waterfront property? We’ve got you covered! 

For businesses looking to strengthen their operations, we offer virtual phone systems, SD-WAN capabilities, and business continuity solutions.

Our temporary connectivity options can support speeds up to 2 Gbps, perfect for trade shows, conferences, or short-term projects.

We also specialize in providing reliable internet service to mobile home communities and RV parks, ensuring everyone stays connected.

Whether you need a backup internet connection for disaster recovery or a robust fiber-optic network for your enterprise, we’re here to deliver the right solution for your specific needs.

Why Choose Etheric Networks

Our network reliability speaks for itself with a 99.997% uptime guarantee, ensuring you stay connected when it matters most.

We’re proud to offer 24/7 local support from our San Mateo headquarters, and we recognize the Bay Area’s unique terrain and connectivity challenges like no other provider.

What sets us apart is our flexible approach to connectivity. We combine cutting-edge fixed wireless and fiber technologies to reach locations other providers can’t service.

Plus, we don’t sell your data! Our symmetrical speeds mean you’ll get equal upload and download rates, perfect for remote work and streaming.

As your neighbors in the Bay Area, we’re invested in our community’s digital success.

From rapid deployment capabilities to environmentally conscious operations, we’re here to provide you with internet service that’s as reliable as the Golden Gate Bridge itself.

Experience Lightning-Fast Internet Today!

🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses

🛡️ 99.997% uptime guarantee

🌟 24/7 local support

🏠 Serving hard-to-reach locations

Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!

Installation Process

Once we’ve confirmed service availability, we’ll schedule your professional installation, which typically takes just 2-3 hours.

The installation benefits include our technician expertise in mounting high-grade radio equipment and antennas using non-penetrating mounts that protect your property. We’ll carefully weatherproof all connections to guarantee long-lasting performance in Bay Area conditions.

Our installation team will connect your equipment using Power over Ethernet (PoE) technology, which simplifies the setup and reduces cable clutter.

While we don’t provide routers, we’ll help you connect your existing router to our network and verify that everything’s working perfectly.

We’ll also show you how to get the most from your new high-speed connection and answer any questions you might’ve about your service. You’ll be surfing the web at lightning speeds before you know it!

Local Attractions in San Lorenzo, CA

Situated in the heart of the San Francisco Bay Area, San Lorenzo offers a blend of local history and natural beauty. When we’re not enjoying the high-speed internet services provided by Etheric Networks, we love to explore what our community has to offer.

Here are a few highlights:

  1. Oyster Bay Regional Shoreline: This beautiful park offers stunning views of the bay, perfect for a relaxing walk or picnic.
  2. San Lorenzo Heritage Park: Visit this park to investigate the local history and enjoy community events like concerts and festivals.
  3. Lone Tree Creek Park: A great place for outdoor activities like hiking and biking, and it’s just a short drive from the city center.
  4. San Lorenzo Community Park: This is the hub for community events, featuring playgrounds, sports fields, and picnic areas.

With Etheric Networks providing reliable and fast internet, you can enjoy the best of San Lorenzo, both online and offline.

Whether you’re streaming your favorite shows or planning your next visit to one of our local parks, Etheric Networks has you covered. 

Get Etheric Internet Today

Experience lightning-fast internet in San Lorenzo today.

Contact Etheric Networks today – call 650-472-5082 or submit an online inquiry to schedule your free site survey.

With professional installation, 24/7 local support, and a 99.997% uptime guarantee, better internet is just a call away.

Don’t wait – transform your connectivity with the Bay Area’s most reliable internet service provider.

Frequently Asked Questions

What is, and how do I carry out a traceroute?

A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.

Here is the process:

How do I run a traceroute?
– Press the Windows key + R to open the Run window.
– Enter cmd and press Enter to open a Command Prompt.
– Enter tracert, a space, then the IP address or web address for the destination site (for example: tracert www.google.com).
– Press Enter.

Please let us know via email what you get on running ‘tracert’

Can multiple devices be connected to our connection?

Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.

How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?

  • The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
  • If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
  • Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode

Please let us know how it goes, or reach out to us if you need further explanation or assistance.

How come towers suffer from power outages when you say that you have backup power?

Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower. 

The reasons are the following: 

  • Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
  • Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.

We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.

How does a bad signal affect my connection, and how can it be corrected?

A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.

In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.

If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.

How do you run speed tests to check on your connection?

At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.

It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.

Here is the information on how to test your connection for speeds:

If you performed a speed test during the slowdown, please feel free to share the results via email.

If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”

It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.

These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.

www.speedtest.net
www.speedof.me
www.fast.com

You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button.
https://www.ethericnetworks.com/support/

Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?

Thanks for your help and patience.