Looking for reliable internet in South San Francisco? We’ve got you covered. We serve the Bay Area with a unique hybrid of fixed wireless and fiber technologies, ensuring high-speed connectivity even in underserved areas.
You’ll enjoy 99.997% uptime, symmetrical speeds, and low latency. Our local presence means we understand South San Francisco’s needs, offering 24/7 support and prioritizing your privacy. Installation is quick and easy, starting with a free site survey.
Whether you’re in bustling urban areas or more remote locations, we deliver exceptional internet service. Discover how we can transform your online experience in South San Francisco.
Coverage Area
Spanning across 10 counties in the San Francisco Bay Area, our coverage area is extensive and growing. You’ll find our services available in major cities like San Francisco, San Jose, Oakland, and Fremont, as well as in many surrounding communities.
What sets us apart is our commitment to internet accessibility in underserved communities and hard-to-reach locations.
If you’re living in remote hills or waterfront properties where traditional cable or DSL services are unavailable, we might be your solution. We specialize in providing high-speed internet to areas often overlooked by other providers.
Our unique hybrid approach, combining fixed wireless and fiber technologies, allows us to offer reliable broadband connectivity where others can’t.
As we continue to expand, we’re bringing improved internet accessibility to more Bay Area residents each year.
Other Services We Offer
Versatility is a hallmark of our service offerings. Beyond traditional residential and business internet plans, we provide a range of specialized services to meet unique connectivity needs.
If you’re managing a construction site, we offer temporary solutions for high-speed internet access during your project. Planning an event or trade show? We’ve got you covered with flexible, high-capacity connections up to 1 Gbps.
For businesses concerned about continuity, we provide backup internet and disaster recovery planning. We also cater to specific locations like marinas, offering custom solutions for boats and waterfront properties.
Apartment complexes in South San Francisco aren’t left out either; with permission from the landlord or property manager for building access, we bring high-speed internet to these multi-unit dwellings, ensuring residents have access to quality connectivity.
Whatever your internet needs, we likely have a solution tailored just for you.
Why Choose Us
Choosing an internet service provider is a critical decision, and we stand out for several compelling reasons.
With a commitment to customer satisfaction and service reliability, we offer a unique hybrid network that combines fixed wireless and fiber technologies. This approach allows us to deliver high-speed internet to areas where traditional providers can’t reach.
You’ll benefit from our 99.997% uptime guarantee, ensuring consistent connectivity for your home or business.
Our local presence means we understand the specific needs of South San Francisco residents. Our 24/7 support team is always ready to assist you, and we don’t sell your data, prioritizing your privacy.
With symmetrical speeds and low latency, you’ll enjoy a superior internet experience for gaming, streaming, and remote work.
Choose us for reliable, fast, and secure internet service.
“We really appreciate Etheric’s attention and effort. My job is 85% coordinating with ISPs to get service to our job sites, and Etheric is hands down the easiest to work with. I appreciate their communication and the way they keep it simple while staying on top of every step of the way. They do so much to make sure everything is in order so that we’re ready to hit the ground running on our sites.”
Justin Morgan
Site Systems Analyst
“We researched options from dozens of providers, and Etheric Networks was not just the best service provider we found who could deliver a service that met our minimum requirements, they were the only provider. Bandwidth in Brisbane is scarce, and investing in Etheric Networks to bolster their offerings will attract more and more businesses to the area.”
Evan Jones
CEO
“The Etheric EVPL has worked great, with no downtime since installation. My client is very satisfied, and I would not hesitate to recommend this kind of solution again. I’ve always counted on Etheric to bring internet to hard-to-reach places and appreciated that they already had access points on both of the towers my client needed to connect. Installation was so easy and quick – pretty refreshing after what we’d been through. Thanks, Etheric, you saved the day!”
Barry Silberstein
President & CEO
“Etheric came through for us! After suffering with slow DSL for years, we now have fast, reliable broadband that makes every day easier. No more lag time or repeated actions means happier employees and more confident management. We are looking forward to adding more smart agriculture tools like sensors and monitors. Etheric stands behind what they build and will work with you every step of the way to make sure you get exactly what you need. All of our offices now work together seamlessly, and we couldn’t be happier with the service.”
Kyle Garrone
Production Manager
“Redwood Electric Group has been using Etheric Networks for years now. Their customer service has been great. They are quick to respond to check out the job sites and the equipment arrives quickly and the coordination with the tech has always been efficient. The internet speed is working great for our foremen and as to date, we haven’t had any issues with their service. We recommend Etheric Networks for other construction job site projects.”
Patty Billings
“I am so impressed with Etheric Networks. Our testing grounds require rock solid internet and low latency. Our existing provider could not keep up with our bandwidth needs, and the service was becoming unreliable. We didn’t know where to turn! The way Etheric responded to our call for help told me that this is the kind of project they like best. To learn that they could deliver a super fast, low latency FCC licensed link in just days was such a relief. I can’t thank Etheric enough for solving so many problems so quickly! ”
Lynn Tao
Commercial Programs Director
“The circuit has performed just as we expected and there have been no problems using it. I would recommend Etheric as a supplier to my peers looking for connectivity solutions.”
Frank Spiridigliozzi
IT Director
Installation Process
Getting set up with us is a straightforward process designed to minimize disruption to your property and schedule.
It begins with a free site survey to assess your location’s suitability for service. During this survey, our technicians will check for line-of-sight and determine the best placement for equipment.
Once approved, you’ll schedule an equipment installation. Our professional technicians typically complete the installation in 2-3 hours.
We’ll mount a high-grade radio and antenna at your property, ensuring proper weatherproofing and using non-penetrating mounts when possible. A Power over Ethernet (PoE) device will be installed to power the equipment.
You’ll need to provide your own router, as we don’t supply or service these.
After installation, you’ll be ready to enjoy high-speed internet from South San Francisco’s leading provider.
Local Attractions in South San Francisco, CA
South San Francisco’s charm isn’t just limited to its high-speed internet providers like us.
When you’re not basking in the reliability of your connection, you can explore the variety of attractions this city has to offer.
You’ll find plenty of shopping spots to refurbish your wardrobe or pick up a new gadget. From Westborough Square to El Camino Real, there’s no shortage of retail therapy.
For those who prefer the outdoors, outdoor parks like Buri Buri Park and Sign Hill Park offer beautiful green spaces perfect for picnics, jogging, or simply enjoying the fresh air.
Whether you’re a shopaholic or a nature lover, South San Francisco has something for everyone to enjoy.
Get Our Internet Today
Experience lightning-fast internet today!
Sign up with us and release unparalleled speeds, reliability, and local support.
Don’t settle for slow connections – elevate your online experience now.
Visit our website to get started and enjoy the Bay Area’s premier internet service.
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute?
– Press the Windows key + R to open the Run window.
– Enter cmd and press Enter to open a Command Prompt.
– Enter tracert, a space, then the IP address or web address for the destination site (for example: tracert www.google.com).
– Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
- The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
- If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
- Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
- Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
- Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
www.speedtest.net
www.speedof.me
www.fast.com
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button.
https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Thanks for your help and patience.