Looking for an internet provider in Sunnyvale, CA? We’ve got you covered with high-speed internet tailored for both urban and rural communities. Our hybrid technology guarantees reliable connections, even in harder-to-reach areas. With plans starting at $79/month, we cater to a variety of needs, from streaming to remote work. Plus, our 24/7 customer service means we’re always here to help. We also offer specialized services like internet for construction sites and temporary setups for events. If you’re curious about how we can enhance your online experience, you might want to check out what else we offer!
Coverage Area
Expanding our coverage area is a top priority for Etheric Networks, ensuring that high-speed internet reaches both urban and rural communities across the San Francisco Bay Area.
We’re proud to serve a diverse range of locations, including major cities like San Francisco, San Jose, and Oakland, alongside more remote and underserved areas. Our commitment to community collaboration drives us to partner with government bodies and local organizations to deliver gigabit speeds in underserved areas, effectively bridging the digital divide.
Our hybrid technology approach enables us to deliver reliable internet service to hard-to-reach locations, such as remote hills and waterfront properties, where traditional options fall short.
By continuously expanding our service area, we aim to bridge the digital divide, making high-speed connectivity accessible to everyone.
We cover 10 counties in the Bay Area, and we’re committed to enhancing our reach every year.
As we grow, we pay close attention to the unique needs of each community, ensuring that our infrastructure can support both residential and business clients effectively.
With our focus on reliable connectivity, we’re excited about the possibilities that come with expanding our coverage area.
We believe everyone deserves access to high-speed internet, and we’re dedicated to making that a reality for all.
Other Services we offer
At Etheric Networks, we pride ourselves on offering a diverse range of services tailored to meet the unique needs of our customers. Beyond our high-speed internet, we provide specialized solutions that cater to various industries and requirements. Our goal is to guarantee that every client finds the right service for their specific situation.
Here are the other services we offer:
| Service Type | Description | Ideal For |
| Construction Site Internet | High-speed connections with rapid deployment | Job sites and temporary needs |
| Event Internet | Temporary connections for events | Trade shows and conferences |
| Business Continuity | Backup internet connections | Disaster recovery planning |
| Marina Connectivity | Custom solutions for boats and piers | Waterfront properties |
| Mobile Home/RV Service | High-speed internet for mobile communities | RV parks and mobile home areas |
We aim to provide flexibility and reliability in all our offerings. Whether it’s a temporary event or a long-term business solution, we’re here to support your connectivity needs. Let us help you stay connected, no matter your circumstances!
Experience Lightning-Fast Internet Today!
🚀 Blazing speeds up to 1 Gbps for homes, 20 Gbps for businesses
🛡️ 99.997% uptime guarantee
🌟 24/7 local support
🏠 Serving hard-to-reach locations
Don’t settle for slow, unreliable internet. Join the Etheric family and transform your online experience!
Why Choose Etheric Networks
When considering internet service providers, choosing Etheric Networks means opting for reliability and exceptional customer service.
We pride ourselves on our hybrid network, which combines the best of fixed wireless and fiber technologies, ensuring high-speed internet access even in hard-to-reach areas. With speeds up to 1 Gbps for residential and multi-gigabit options for businesses, we’re committed to meeting the diverse needs of our customers.
Our symmetrical speeds provide seamless video calls and support multiple device usage, making us ideal for remote work and personal entertainment demands.
Our local presence within the Bay Area allows us to understand and serve our communities better. We’re not just another ISP; we’re your neighbors, dedicated to providing personalized support.
Our 24/7 customer service team is always ready to assist, ensuring you’re never left in the dark.
With a 99.997% uptime guarantee, you can trust us to keep you connected. Plus, we’re committed to data privacy, never selling your information.
We also offer flexibility, scaling our services to fit your changing needs. Whether you’re looking for residential connectivity or advanced business solutions, choosing Etheric Networks means choosing a partner that prioritizes your experience and satisfaction.
Let’s connect to make your internet experience exceptional!
Installation Process
Our commitment to providing exceptional service extends to the installation process, ensuring a smooth and efficient setup for your internet connection. When you choose Etheric Networks, we start with a free site survey to assess service availability and determine the best equipment placement. Our professional technicians handle all the details, typically completing the installation in just 2-3 hours.
Here’s what you can expect during the installation:
| Step | Description |
| Site Survey | Free assessment of service availability |
| Equipment Setup | High-grade radio and antenna installation |
| Power Configuration | Installation of Power over Ethernet (PoE) |
| Roof Access | Non-penetrating mounts for ideal placement |
| Final Check | Ensuring everything is working correctly |
We’ll make sure any equipment is weatherproofed to protect your property. Please note that while we provide the necessary equipment, you’ll need to supply your own router. We’re dedicated to making your installation experience as seamless as possible, so you can enjoy high-speed internet without hassle.
Local Attractions in Sunnyvale, CA
Sunnyvale, a key player in Silicon Valley, boasts both Etheric Business Fiber and a Data Center, supporting its thriving tech industry. The city is home to major tech companies and startups alike. Sunnyvale’s commitment to sustainability is evident in its numerous parks and urban forest.
The historic Murphy Avenue offers a quaint downtown experience with local shops and restaurants. Known for its excellent public safety record, Sunnyvale consistently ranks as one of the safest cities in America. The city’s blend of innovation, community, and quality of life makes it a standout in the Bay Area.
Whether you’re a history buff, a nature lover, or a foodie, Sunnyvale has something to offer everyone.
Get Etheric Internet Today
Experience lightning-fast internet with Etheric Networks!
Our ultra-fast private network guarantees symmetric service with low latency for seamless performance.
Don’t miss out on our reliable, high-speed plans starting at just $79/month.
Sign up today and enjoy seamless streaming, gaming, and working from home.
Enhance your connectivity and join the Etheric family today!
Frequently Asked Questions
What is, and how do I carry out a traceroute?
A traceroute is a way of viewing the path of your connection along the internet with all the relevant stops from your device, through your home network, through our network, out to the internet, and to your intended destination (Netflix, Zoom meeting, website, VPN, server you are trying to access) so that you can see where bottlenecks (delays) might be happening.
Here is the process:
How do I run a traceroute?
– Press the Windows key + R to open the Run window.
– Enter cmd and press Enter to open a Command Prompt.
– Enter tracert, a space, then the IP address or web address for the destination site (for example: tracert www.google.com).
– Press Enter.
Please let us know via email what you get on running ‘tracert’
Can multiple devices be connected to our connection?
Multiple devices connected from your internal home or business network are connected directly to our radio, creating a security risk for your equipment. The devices should be connected to your router so that your devices fall within the security parameters of your router. Without your router, your device type and access information are discoverable by the public on the internet.
How do I make sure that all my devices are connected to my router and that my router is connected to the Etheric connection?
- The cable from the antenna should go into the POE port of the Etheric POE, and the cable from the LAN port of the POE should go into the WAN/Internet port of your router. All other internal cables should connect to the LAN ports of your router. Any mis-cabling here will cause issues
- If you have a Switch, it should be connected after the Router and not directly into the Etheric POE (Connecting a switch directly to the POE is not permitted by the SLA – Service Level Agreement)
- Check if your Router is in Router mode or DHCP/NAT mode (If Apple Extreme router) and not in Bridge mode
Please let us know how it goes, or reach out to us if you need further explanation or assistance.
How come towers suffer from power outages when you say that you have backup power?
Local commercial power can sometimes bring down a specific tower, even when we take into consideration that we have a power backup for every tower.
The reasons are the following:
- Sometimes, unfortunately, our backup power system can fail altogether as backup systems are processes and equipment that need to get going and can fail randomly, just like any other device or process.
- Our backup power can be battery, solar, and fuel generator-based. Back-up is designed to sense the loss of power and then enable the backup system to fire up and then move the power source of the tower to the backup system. When the commercial power grid is restored (usually PGE), then our backup system will back off once, move the power back to the main grid, and power off the backup power system. In some cases, the commercial power will once again fail, and the process will be repeated. If this happens enough times, our backup system can fail.
We are constantly trying to improve our failsafe systems, but we truly appreciate your patience during such service disruptions.
How does a bad signal affect my connection, and how can it be corrected?
A bad signal is a low signal on the radio. Our radios use their own WiFi capability to connect to the tower or, in some cases, to other antennas at neighbor’s properties. A loose dish mount/defective antenna/branch or tree may be blocking the line of sight, or simply a misaligned antenna can all create a low signal that will translate to slow speeds or intermittent disconnections of your service.
In most cases, a dispatch with one of your technicians is required so we can assess the problem and take the necessary steps before the connection fails altogether.
If you see any reference from us as to whether your connection fails from a degrading low signal, please get ahold of us so that we can coordinate the needed dispatch.
How do you run speed tests to check on your connection?
At times, your connection might suffer from slow speeds, and in some cases, speeds can be so slow that your connection appears to have brief disconnections.
It is extremely helpful if you are able to test for speeds so that we can get a specific idea of how slow the speeds are from your side.
Here is the information on how to test your connection for speeds:
If you performed a speed test during the slowdown, please feel free to share the results via email.
If you haven’t tested for speeds, please feel free to search the internet for “Internet Speed Testing.”
It would be ideal if you test during your peak working times, and with all devices offline so that we can have a comparison of speeds during your peak and quiet base times. We can only test speeds from our network to your radio, so your speed tests will help us sort out speeds through your router and its WiFi and through to our connection.
These are some of the more popular and well-known sites for testing speeds. Please visit one and engage the website to do a speed test.
www.speedtest.net
www.speedof.me
www.fast.com
You may also go to our Etheric Support page, and on the left side (a bit lower from the top), you will see a SPEED TEST button.
https://www.ethericnetworks.com/support/
Please let us know your speed test results and how often they show as slow. Is it a daily problem? A couple of times a week?
Thanks for your help and patience.