Network Status Updates
Updates from the Support team at Etheric
(Resolved) Woodside, La Honda
(Resolved) Woodside, La Honda.
Issue: No Issues At This Time
Tower is up and running. Clients connection are back online.
(Investigating) Woodside, La Honda
Woodside, La Honda
Issue: Connection Down
Woodside, La Honda is offline
(Resolved) Watsonville, Aptos
(Resolved) Watsonville, Aptos
Issue: No Issues At This Time
Tower is offline due to highwinds. Clients connection are back online.
(Investigating) Watsonville, Aptos
Watsonville, Corralitos Ridge, Aptos offline,
Issue: Connection Down
Tower is offline due to highwinds. Clients connection are offline
(Resolved) San Carlos, Woodside
(Resolved) Woodside, Redwood City, San Carlos
Issue: No Issues At This Time
Tower is offline due to highwinds. Clients connection are back online.
(Investigating) Redwood City, Woodsite
Woodside, Redwood City, San Carlos
Issue: Connection Down
Tower is offline due to highwinds. Clients will experience down connection. Tech en route- ETR – TBD
Scheduled Maintenance
No maintenance events scheduled
There is currently no maintenance scheduled.
Contacting Support
Etheric Support is available 24/7 by phone at 650-980-4014 or by filling out this form.
Your IP Address
18.223.241.144
Troubleshooting Checklist
Lost Connection
- Locate your POE (Power Over Ethernet) device and confirm it has power.
- Locate your router and confirm it has power.
- Make sure all Ethernet cables are securely connected as shown:
- Outside cable to POE port.
- POE LAN port to Router (WAN or Internet port) port.
- If the problem persists, reboot the router (disconnect from the power source for 30 seconds, then reconnect)
- If still no connection – please fill out a ticket below or give us a call – a technician will be happy to assist you.
Slow Connection
- Check equipment connectivity.
- Run a speed test and note results.
- Contact us for further testing.
For real-time updates follow @EthericNetworks on Twitter.
Support Ticket