Network Status Updates
Updates from the Support team at Etheric
All clear
No outage to report
All clear
No outage to report
All Clear
No outages to report.
(Resolved) BS61 and BS64 – Hollister
Clients will be offline. Engineering is investigating. Tech on route to tower (ETA 8:30 AM)
(Down) BS61 and BS64 – Hollister
Clients will be offline. Engineering is investigating. Tech on route to tower (ETA 8:30 AM)
(Resolved) BS40 Christie tower restored
Clients should be back online
Scheduled Maintenance
Contacting Support
Etheric Support is available 24/7 by phone at 650-980-4014 or by filling out this form.
Your IP Address
35.172.111.47
Troubleshooting Checklist
Lost Connection
- Locate your POE (Power Over Ethernet) device and confirm it has power.
- Locate your router and confirm it has power.
- Make sure all Ethernet cables are securely connected as shown:
- Outside cable to POE port.
- POE LAN port to Router LAN port.
- If the problem persists, reboot the router (disconnect from the power source for 30 seconds, then reconnect)
- If still no connection – please fill out a ticket below or give us a call – a technician will be happy to assist you.
Slow Connection
- Check equipment connectivity.
- Run a speed test and note results.
- Contact us for further testing.
For real-time updates follow @EthericNetworks on Twitter.
Support Ticket