Network Status Updates
Updates from the Support team at Etheric
Watsonville and surrounding areas no service due to power outages
A critical tower is without power and we are working to restore electricity as fast as possible. This will affect areas near Watsonville, Morgan Hill, Gilroy, and Loma Prieta.
(RESOLVED) BS27 tower restored
Clients should be back online
(ONLINE) BS27 Blue Oaks has been restored
Connections in the Gilroy/Rucker/San Martin are all back online
(DOWN) BS27 tower offline
Engineering is investigating
(OFFLINE) BS27 Blue Oaks is down
Connections in the Gilroy/Rucker/San Martin are will experience and offline status.
(RESOLVED) BS07 back online
Clients should be back online
Scheduled Maintenance
Contacting Support
Etheric Support is available 24/7 by phone at 650-980-4014 or by filling out this form.
Your IP Address
3.141.42.41
Troubleshooting Checklist
Lost Connection
- Locate your POE (Power Over Ethernet) device and confirm it has power.
- Locate your router and confirm it has power.
- Make sure all Ethernet cables are securely connected as shown:
- Outside cable to POE port.
- POE LAN port to Router LAN port.
- If the problem persists, reboot the router (disconnect from the power source for 30 seconds, then reconnect)
- If still no connection – please fill out a ticket below or give us a call – a technician will be happy to assist you.
Slow Connection
- Check equipment connectivity.
- Run a speed test and note results.
- Contact us for further testing.
For real-time updates follow @EthericNetworks on Twitter.
Support Ticket