A power fluctuation issue on Mt. Madonna is resulting in intermittent connection issue and high latency spikes for some customers. Customers advised to reboot their PoE device directly (unplug from power for 30 seconds). Stay tuned for updates.
Posted: 7/5/2022 17:59:59
PG&E power restored
Posted: 7/3/2022 23:21:27
Technician on site
Posted: 7/3/2022 23:19:32
Outage under investigation, Tech en route at 8pm, ETR unknown, will update.
Posted: 7/3/2022 22:05:02
The frequency interference that cause slow speeds and intermittent connections for some of our clients has been resolved. Please contact us if you are still experiencing any issues.
Posted: 6/30/2022 17:46:48