Toubleshooting guide

Yes. You can downgrade or upgrade your account at any time. Please email us at billing@ethericnetworks.com.

Please include the following:

• Your Name
• Account number (if you know it)
• Phone number
• Your current plan
• Desired service plan
• Date you want changes to be effective

Once we have received your request, it will be updated within 24-48 hours, and you will receive an email confirmation from billing that the modification is complete.