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Business Internet
- Business Internet
  Enterprise connectivity with guaranteed speeds, ultra-low latency, and 24/7 local support.
- Backup Internet
  Seamless failover solutions ensuring your business stays connected through any disruption.
- Virtual Phone Services
  Scalable, cloud-based voice solutions that grow with your business needs.
- Advanced Network Services
  Custom enterprise solutions including SD-WAN, cloud services, and secure network management.
Ready to Elevate Your Connectivity
Transform your business with our enterprise-grade solutions tailored to your specific needs
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Custom Connectivity
- Agricultural Technology
  Custom internet solutions powering agricultural innovation and smart farming technology
- Construction Internet
  Rapidly deployed temporary connections for construction sites with flexible contract terms
- Event Internet
  Temporary high-capacity connections for conferences, festivals, and special events with rapid setup
- Marina & Pier Internet
  Specialized waterfront connectivity solutions for boats, docks, and waterside properties
- Tribal Internet
  Dedicated connectivity solutions bridging the digital divide for tribal communities
Experiencing Connectivity Challenges
Our experts solve what others can't, from remote locations to high-performance needs
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Company
- About Us
  Serving the Bay Area since 2003 with innovative connectivity solutions and local expertise.
- Case Studies
  See how our tailored solutions solve real connectivity challenges for Bay Area businesses.
- Our Blog
  Industry insights, tech tips, and company updates from our connectivity experts.
- Reviews
  Hear what our customers say about our reliable service and responsive support.
- Careers
  Join our team of passionate professionals building the future of Bay Area connectivity.
Fast. Reliable. Local
Bay Area's premier internet provider since 2003, serving businesses and communities
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Support Guides

Self-help guide to resolve common connectivity issues quickly

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Support

How is Billing Set up?

What to Expect on Your First Etheric Networks Bill

Can I upgrade or downgrade my service plan?

How Do I Submit a Support Ticket?

I’m moving. How do I move my service?

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Billing

What forms of Payment do you accept?

How is Billing Set up?

What to Expect on Your First Etheric Networks Bill

Can I upgrade or downgrade my service plan?

Do you offer a Service Level Agreement (SLA)?

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Technical

Does router location affect my Internet speed?

What do I do if I lose connection?

Am I getting my full speeds to my router?

How do I retrieve my IP address with a new router?

How is Billing Set up?

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Installation

Do I Need Any Special Equipment?

Do you require a service contract?

Is there an Installation Charge?

How long does an Installation take?

Do I need to be onsite for an installation?

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Coverage Areas

Do you plan to add additional service area

I Live in an Apartment or Condo, Do I Need to Get Permission?

What is a Site Survey?

Do You Provide Service in Rural Areas?

What limits service in my area?

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