Network Status

BS55 San Mateo – Equipment Upgrade
Start: 2024-11-22 08:00
End: 2024-11-22 16:00

11/22 8am-4pm – Customers homed on our San Mateo tower will experience brief interruptions in service or periods of slower connections while we replace the switching equipment at the tower. Work must be performed during the day due to building access constraints.

BS55 San Mateo – Equipment Upgrade
Start: 2024-11-22 08:00
End: 2024-11-22 16:00

11/22 8am-4pm – Customers homed on our San Mateo tower will experience brief interruptions in service or periods of slower connections while we replace the switching equipment at the tower. Work must be performed during the day due to building access constraints.

Base Station (BS20) Maintenance (10/11/2024)
Start: 2024-10-12 02:00
End: 2024-10-12 05:00

Power equipment replacement will occur on 10/12/2024 (early Saturday morning) during our Maintenance Window (2 a.m.—5 a.m.). Expected downtime is 15 minutes or less. We apologize for the inconvenience.

There is currently no maintenance scheduled.

We will be performing work at the Milpitas base station to reinforce the structure after the past recent storms. We are not expecting any downtime but the work could result in degraded service. in Hayward / Fremont / Milpitas / San Jose.

From 9:00:00 AM on 1/25/2023 until 5:00:00 PM on 1/25/2023.

Posted: 1/19/2023 15:13:12

Start: Monday 02:00 PDT / 09:00 UTC
End: Monday 05:00 PDT / 12:00 UTC
What: Distribution Switching/Routing Software Updates
Who: Primarily customers connected to BS15 Rigoni, BS16 Wildcat Ridge, BS18 Sierra road, BS23 Finley Ridge, BS27 Blue Oaks towers
Why: Updated software to address corner case issues and performance
Impact: Connectivity may be interrupted mutliple times for up to 15 minutes at a time during the maintenance window. Posted at: 8/21/2022 15:05:40

Start: Sunday 02:00 PDT / 09:00 UTC
End: Sunday 05:00 PDT / 12:00 UTC
What: Distribution Switching/Routing Software Updates
Who: Primarily customers connected to BS01 Black Mountain, BS06 Belmont Hill, BS10 Loma Prieta, BS12 Layer 42, BS20 Madonna towers
Why: Updated software to address corner case issues and performance
Impact: Connectivity may be interrupted mutliple times for up to 15 minutes at a time during the maintenance window. Posted at: 8/20/2022 17:58:36

Start: Saturday 02:00 PDT / 09:00 UTC
End: Saturday 05:00 PDT / 12:00 UTC
What: Core Switching/Routing Software Updates
Who: All customers
Why: Updated software is required on multiple switches to support a new routing architecture
Impact: Connectivity may be interrupted multiple times for up to 15 minutes at a time during the maintenance window. Posted at: 8/19/2022 15:12:02