Do you offer a Service Level Agreement (SLA)?
Yes. Etheric Networks offers an aggressive Service Level Agreement (SLA) that guarantees 99.997% uptime.
GUARANTEED UPTIME to 99.997%
- Publish bandwidth limits & overbook ratios
- Zero overbook on dedicated business plans: 2.5:1 for SOHO & 7:1 for Residential
- Published policies offer transparency and not unilaterally changed
- Real people who call you if you have forgotten your bill
Have more questions? Contact Etheric Networks Support