Etheric Networks

1009 S Claremont St.
San Mateo, CA 94402, USA

Contact Information By Department

We operate in an industry built on trust achieved through communication and expert support. Our entire team receives training regularly to ensure you’re receiving the best information possible. Please contact us for basic questions or technical support inquiries, we’re here to help!

Admin Department

Contact Admin for:

  • Add Credit Card
  • Update Email Address
  • Update or Change Name on Account
  • Cancel Service – See general copy of Etheric SLA
  • Stop Service Temporary
  • Upgrade Service Request
Mailing Address

1009 S Claremont St
San Mateo, CA 94402


9:00am – 5:00pm Monday – Friday

Contact Sales for:

  • Moving to New Location?
  • Questions about Fiber?
  • Questions about Fixed Wireless Internet?
  • New Customer
  • Referral Program
  • Partner Program/Resellers
  • Upgrade Service Plan
Technical Support

24 Hours/7 Days a Week

Contact Support for:

  • Speed issues
  • Technical Support
  • IP Address information
  • Usage Report
  • Technical Site Visit

Need more info?

Service Level Agreement and Privacy Policy

Join the Etheric Mailing List

General Contact Form

Your Etheric Account Number
Are you looking for Sales, Support or Billing?(Required)

Note if you are inquiring about Sales or new service, please include the address where you would like service below.
Preferred Method of Contact(Required)
If you are inquiring about Sales or new service please include the address where you would like service. Etheric only serves the San Francisco Bay Area.
This field is for validation purposes and should be left unchanged.


Our customer support team is available 24/7/365. We are here to help!