Etheric Networks
1009 S Claremont St.
San Mateo, CA 94402, USA
Contact Information By Department
We operate in an industry built on trust achieved through communication and expert support. Our entire team receives training regularly to ensure you’re receiving the best information possible. Please contact us for basic questions or technical support inquiries, we’re here to help!
Billing Department
Hours:
9:00am – 5:00pm Monday – Friday
Contact Billing for:
- Add Credit Card
- Update Email Address
- Update or Change Name on Account
- Cancel Service – See general copy of Etheric SLA
- Stop Service Temporary
- Upgrade Service Request
Mailing Address
1009 S Claremont St
San Mateo, CA 94402
Sales
Hours:
9:00am – 5:00pm Monday – Friday
Contact Sales for:
- Moving to New Location?
- Questions about Fiber?
- Questions about Fixed Wireless Internet?
- New Customer
- Referral Program
- Partner Program/Resellers
- Upgrade Service Plan
Technical Support
Hours:
24/7 Monday – Friday
Contact Support for:
- Speed issues
- Technical Support
- IP Address information
- Usage Report
- Technical Site Visit
Need more info?
Service Level Agreement and Privacy Policy
ALREADY A CUSTOMER?
Our customer support team is available 24/7/365. We are here to help!