Etheric Networks

1009 S Claremont St.
San Mateo, CA 94402, USA

Contact Information By Department

We operate in an industry built on trust achieved through communication and expert support. Our entire team receives training regularly to ensure you’re receiving the best information possible. Please contact us for basic questions or technical support inquiries, we’re here to help!

Billing Department

Hours:
9:00am – 5:00pm Monday – Friday

Contact Billing for:

  • Add Credit Card
  • Update Email Address
  • Update or Change Name on Account
  • Cancel Service – See general copy of Etheric SLA
  • Stop Service Temporary
  • Upgrade Service Request
Mailing Address

1009 S Claremont St
San Mateo, CA 94402

Sales

Hours:
9:00am – 5:00pm Monday – Friday

Contact Sales for:

  • Moving to New Location?
  • Questions about Fiber?
  • Questions about Fixed Wireless Internet?
  • New Customer
  • Referral Program
  • Partner Program/Resellers
  • Upgrade Service Plan
Technical Support

Hours:
24/7 Monday – Friday

Contact Support for:

  • Speed issues
  • Technical Support
  • IP Address information
  • Usage Report
  • Technical Site Visit

Need more info?

Service Level Agreement and Privacy Policy
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ALREADY A CUSTOMER?

Our customer support team is available 24/7/365. We are here to help!

Contact Support